Business Analyst - SEH
Role Overview
We are looking for a Business Analyst who will work closely with clients to understand their business requirements and translate them into effective Zoho-based solutions. The role requires strong analytical skills and the ability to act as a bridge between clients and the technical/implementation team.
Key Skills for This Role
Full Job Posting
Job Summary
We are looking for a Business Analyst who will work closely with clients to understand their business requirements and translate them into effective Zoho-based solutions. The role requires strong analytical skills and the ability to act as a bridge between clients and the technical/implementation team.
Key Responsibilities
- Gather, analyze, and document business requirements from clients
- Understand existing business processes and suggest process improvements
- Prepare functional requirement documents (FRD) and workflows
- Coordinate with Zoho implementation and development teams
- Support implementation, testing, and UAT activities
- Ensure delivered solutions meet client expectations and business needs
- Provide client training and post-implementation support when required
- Maintain clear documentation and reports for all projects
Required Skills
- Strong analytical and problem-solving skills
- Excellent communication and documentation skills
- Good understanding of business processes and workflows
- Ability to manage multiple requirements and priorities
- Attention to detail and structured thinking
- Team coordination and stakeholder management skills
Qualifications
- Bachelor’s degree in Business, IT, or a related field
- 1–3 years of experience as a Business Analyst (SaaS/IT preferred) (If any)
- Experience with Zoho or similar business software is an advantage (If any )
About Trigya Innovations
Trigya Innovations is a private Zoho consulting firm helping small and mid-sized businesses automate operations.
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