BUSINESS ANALYST – PROCUREMENT, ERP & AI TRANSFORMATION

General Description

Key Responsibilities

• Engage with business stakeholders to understand strategic objectives, operational challenges, and business requirements across client environments
• Conduct detailed business analysis activities including requirements gathering, process mapping, workflow analysis, gap assessments, and solution recommendations
• Translate business requirements into clear functional specifications, user stories, process flows, use cases, and delivery documentation
• Facilitate workshops, stakeholder interviews, requirement sessions, and business process discovery activities
• Analyze operational and business data to identify trends, inefficiencies, improvement opportunities, and business insights
• Develop presentations, reports, dashboards, and executive summaries to communicate findings and recommendations effectively
• Support ERP, procurement transformation, business process improvement, and digital transformation initiatives
• Act as a liaison between business stakeholders, technical teams, product teams, and delivery teams to ensure alignment throughout project execution
• Collaborate with AI, product, engineering, and customer success teams to ensure solutions meet business objectives and client expectations
• Support UAT activities, solution validation, business sign-off processes, and post-deployment improvement initiatives
• Identify opportunities for process optimization, automation, and operational efficiency improvements across client environments
• Maintain project documentation, requirements repositories, meeting outcomes, and delivery artefacts throughout the project lifecycle

Required Experience

• 3–10+ years of experience as a Business Analyst, Functional Consultant, Product Analyst, or similar client-facing role
• Strong experience gathering, documenting, and managing business and functional requirements
• Proven experience supporting ERP implementation, ERP transformation, or enterprise business systems projects
• Experience working with Procurement, Source-to-Pay (S2P), Procure-to-Pay (P2P), Purchasing, Vendor Management, or Supply Chain business processes
• Strong business process analysis, process mapping, workflow documentation, and gap analysis capabilities
• Excellent stakeholder management, workshop facilitation, presentation, and communication skills
• Experience creating BRDs, FRDs, User Stories, Process Flows, Use Cases, and functional documentation
• Strong analytical and problem-solving skills with the ability to convert complex business requirements into actionable deliverables
• Experience using project management and collaboration tools such as Jira, Confluence, Azure DevOps, Asana, or similar platforms
• Proficiency with reporting, analytics, and visualization tools such as Excel, Power BI, Tableau, or equivalent platforms
• Ability to work effectively with both technical and non-technical stakeholders

Preferred Experience

• Experience supporting AI, Machine Learning, SaaS, Automation, or Digital Transformation initiatives
• Experience working within consulting, professional services, or enterprise technology environments
• Exposure to ERP platforms such as SAP, SAP Ariba, Oracle ERP, Oracle Fusion, Microsoft Dynamics 365, or similar enterprise solutions
• Experience within technology, financial services, government, energy, utilities, or large enterprise environments
• Knowledge of Agile delivery methodologies including Scrum and Kanban
• Business Analysis certifications such as CBAP, PMI-PBA, ECBA, Agile BA, or