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Business Analyst - Planning and Coordination (UAE Nationals Only) - DUBAI

CitiDubai, UAE2 weeks agoMid-Seniorfulltime
Requirements GatheringBusiness Process MappingStakeholder AnalysisUMLBPMNAgileScrumSQLMicrosoft VisioWireframingPrototypingUser StoriesFunctional SpecificationsGap AnalysisSWOT AnalysisChange ManagementData AnalysisProblem SolvingIT SolutionsERP SystemsCRM SystemsCBAPIIBAGCC Business LandscapeDigitalization in MENAProcess OptimizationUser Acceptance Testing (UAT)Business Case DevelopmentRequirements Management
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About This Role

Job Req Id: 26952365 Location(s): Dubai, Dubai, United Arab Emirates Job Type: Hybrid Posted: Apr. 22, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Sales Support Intermediate Analyst is an intermediate level position responsible for providing a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to provide support/ancillary services to sales people and across all client segments.

Responsibilities:

  • Provide sales support by designing and implementing process improvements
  • Support new products, promotions, and projects defined by the business
  • Resolve most issues by applying professional judgment when interpreting data and results
  • Review and provide training material to sales and operations
  • Support sales activities for high profile clients
  • Provide administrative assistance for sales management teams
  • Ensure sales team are compliant with regulations
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 2-5 years of relevant experience
  • Required Licensing: Series 7 and Series 63
  • Working knowledge of related industry practices and standards
  • Consistently demonstrates clear and concise written and verbal communication

Education:

  • Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

-

Job Family Group:

Consumer Sales -

Job Family:

Consumer Sales Support -

Time Type:

Full time -

Most Relevant Skills

Please see the requirements listed above. -

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter. -

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi*.*

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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