Mehanty Support Analyst (UAE Nationals ONLY)

Overview

Job Overview

Responsibilities

• Provide sales and service assistance to Relationship Managers in serving consolidated banking customers
• Enure that all service queries are resolved timely
• Resolve sales problems by identifying and selecting solutions from acquired technical experience and precedent
• Deliver quality service to customers and refer potential customers to Relationship Managers
• Assist in meeting overall branch sales and service goals
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Relevant experience preferred
• Customer service experience preferred
• Working knowledge of related industry practices and standards
• Consistently demonstrates clear and concise written and verbal communication

Education

• Bachelor’s degree/University degree or equivalent experience
• This job description provides a high-level review of the types of work performed.
• Other job-related duties may be assigned as required.
• **Job Family Group:**
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Management Development Programs

• **Job Family:**
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Graduate

• **Time Type:**
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• Full time
• **Most Relevant Skills**
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• Please see the requirements listed above.
• **Other Relevant Skills**
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• For complementary skills, please see above and/or contact the recruiter.
• *Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.*