Business Analyst
Role Overview
The Business Analyst will join L&Q's Transformation and Change Team during organisation-wide transformation.
The role supports CRM and digital experience redesign to create a simpler and more joined-up customer journey.
The post works with business, programme, technology and transformation colleagues to understand needs and improve services.
Key Skills for This Role
Full Job Posting
Contract and salary
- The role is a fixed-term contract ending 28 February 2028 and is full-time at 35 hours per week.
- Salary starts at £57,094 per annum for the London-weighted salary or £49,502 per annum for the regional salary, depending on experience.
Workplace and locations
- The reporting offices are London Stratford or Manchester Trafford.
- The role is described as hybrid, with 20% to 40% of contractual hours worked from the reporting office or working location.
Role overview
The Business Analyst will join L&Q's Transformation and Change Team during organisation-wide transformation.
The role supports CRM and digital experience redesign to create a simpler and more joined-up customer journey.
The post works with business, programme, technology and transformation colleagues to understand needs and improve services.
Core responsibilities
- Provide business analysis support to the Transformation Programme and target operating model delivery.
- Lead aspects of programme delivery by analysing complex scenarios, presenting options and developing solutions.
- Apply analysis to business processes, new ways of working, data and technology to support successful outcomes.
- Manage relationships with and influence business and technical stakeholders.
- Support acceptance criteria, exploratory testing and future process and system design.
What you will bring
- Strong business analysis skills with either a formal qualification or demonstrable experience in a similar-sized organisation.
- Robust problem-solving ability and highly effective business analysis skills.
- Practical expertise in business improvement, continuous improvement and business process development.
- Understanding of target operating model principles and ability to apply them.
- Experience working in a business transformation environment.
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