Business Analyst, IT PMO

Role overview

Responsibilities

• Elicit, document, and validate business, clinical, and technical requirements; develop artefacts for solution design, procurement, and delivery.
• Analyze current workflows, identify improvement opportunities, and document future-state processes aligned with digital solutions and organizational priorities.
• Support process redesign and maintain enterprise and business architecture for implemented IT initiatives.
• Partner with assigned departments and programs, connect business users with technical teams, and conduct weekly rounding to ensure IT requests are logged and updated.
• Support Senior Project Managers with planning, execution, and implementation; contribute to business cases, specifications, testing, solution validation, UAT, and go-live readiness.
• Follow PMO standards and governance, support applicable governance bodies, and maintain auditability, traceability, and lifecycle documentation.
• Promote standardized templates, improve PMO processes, and support knowledge transfer and sustainable solutions.

Requirements and qualifications

• Undergraduate degree in Health, Business, Information Technology, or a related field.
• 3–5 years of business analysis experience; IT or digital health experience preferred.
• Demonstrated experience gathering and documenting complex requirements across multiple stakeholders and strong understanding of business analysis practices, methodologies, and tools.
• Experience with IT, clinical systems such as EMR/Epic, or digital transformation initiatives is considered an asset.
• Demonstrated experience leading large-scale transformation and change initiatives.
• Strong interpersonal, negotiation, facilitation, and coaching skills; able to develop and influence relationships at all levels.
• Commitment to equity, accessibility, diversity, inclusion, and patient-centered care; demonstrated integrity, resilience, and adaptability.

Position details

• Permanent, full-time position at the Centenary Site.
• Hours are days and afternoons.
• Hourly pay range is CAD 46.876–54.342.