Business Analyst, IT PMO

Position summary

Business analysis and process work

• Elicit, document, and validate business, clinical, and technical requirements; prepare artefacts for solution design, procurement, and delivery.
• Analyze current workflows, document future-state processes, and support business process redesign.
• Maintain enterprise and business architecture documentation for new IT initiatives.
• Partner with assigned departments and bridge business users with technical teams.
• Round weekly with assigned department leaders and staff to ensure IT issues and requests are ticketed, logged, and updated.

Project delivery and governance

• Support Senior Project Managers in planning, execution, and implementation.
• Contribute to business cases, functional specifications, and testing documentation; participate in validation, UAT, and go-live readiness.
• Follow PMO standards and governance, support applicable IT governance bodies, and maintain auditable, traceable lifecycle documentation.
• Promote standardized templates, improve PMO processes, and support knowledge transfer.

Qualifications

• Undergraduate degree in Health, Business, Information Technology, or a related field is required.
• At least 3–5 years of business analysis experience; IT or digital health experience is preferred.
• Experience gathering and documenting complex requirements across multiple stakeholders; strong knowledge of business analysis practices, methodologies, and tools.
• Experience with IT, clinical systems such as EMR/Epic, or digital transformation is an asset.
• Strong relationship-building, interpersonal, negotiation, facilitation, and coaching skills; experience leading large-scale transformation and change initiatives.

Employment and schedule

• Permanent, full-time position.
• Hours include days and afternoons.
• The posting lists a minimum–maximum hourly rate of $46.876–$54.342.

Location

• Hospital location: Centenary Site.