Business Analyst (ICT Governance)

Overview

Business Analyst (ICT Governance)

ICT Governance & Framework Development

• Define, establish, and continuously improve the ICT governance framework, policies, standards, and procedures in line with organizational strategies and industry best practices.
• Ensure governance models support sports venues, tournaments, and large-scale event operations.
• Oversee compliance with internal governance policies, regulatory requirements, and industry standards.

Business & Requirements Engineering

• Lead end-to-end requirements engineering, including business, functional, non-functional, and operational readiness requirements.
• Engage with business stakeholders, venue operators, event teams, and technical domains to elicit, analyze, validate, and document requirements.
• Ensure traceability of requirements from business objectives through solution design, delivery, and operational support.

Event & Tournament Operations Planning

• Drive ICT tournament and event operations planning to ensure readiness across all ICT domains.
• Coordinate with infrastructure, applications, networks, cybersecurity, service management, and vendor teams to ensure integrated readiness.
• Support planning for key milestones such as rehearsals, test events, go-live readiness, and post-event transition activities.

Stakeholder & Domain Coordination

• Act as a primary interface between business units, ICT teams, vendors, and external partners.
• Facilitate governance forums, design reviews, and decision-making bodies to ensure alignment and timely issue resolution.
• Provide clear communication, reporting, and recommendations to senior stakeholders and leadership.

Assurance, Risk & Continuous Improvement

• Identify ICT risks, dependencies, and gaps affecting venue and event operations, and recommend mitigation actions.
• Support ICT assurance activities, including readiness assessments, audits, and lessons learned.
• Promote continuous improvement by capturing post-event insights and embedding them into governance and operational processes.

Requirements

• Bachelor of Engineering, Information Technology, or Computer Science or any bachelor’s degree with relevant ICT experience
• 8+ years in a similar role with strong exposure to ICT governance, business analysis, or enterprise ICT environments
• Proven experience supporting complex, large-scale operations such as sports venues, major events, tournaments, or mission-critical environments
• Experience working at a senior engineer or architect level, including interaction with executive and senior stakeholders