Business Analyst I

Mozn is seeking a Business Analyst to contribute to the functional design, configuration, and implementation of our products. This role focuses on deep solution expertise, understanding customer requirements, translating them into configurations, and ensuring the product is aligned with the client s workflows.

What you'll do

• Conduct detailed discovery sessions to capture business and technical requirements.
• Design workflows and translate them into effective product configurations.
• Configure Mozn s product features, rules, scenarios, and operational workflows.
• Support integration activities, including data mapping, validation, and testing.
• Analyze customer data and use cases to provide insights and best-practice recommendations.
• Prepare solution design documents, configuration guides, test plans, and delivery reports.
• Deliver user training, workshops, and support UAT activities.
• Work closely with the Engagement Manager to ensure smooth delivery and successful go live.
• Provide structured feedback to product and engineering teams for enhancements.