Business Analyst (FinTech – Payments Domain)
Skills
About This Role
Overview
- **Role: Business Analyst (FinTech – Payments Domain)**
- **Location: UAE (Preferred)**
- **Engagement: Contract (6 Months – Extendable)**
- **Project: Payment Gateway Enhancement**
About the Role
We are looking for an experienced Business Analyst with strong expertise in Payments, FinTech, and Banking domains.
The ideal candidate will have hands-on experience in payment gateway systems, reconciliation processes, and financial transaction lifecycle management, along with strong technical-functional capabilities.
Business & Functional Analysis
Gather, analyze, and document business requirements for payment systems and gateway enhancements
Design end-to-end payment lifecycle workflows, including authorization, settlement, and reconciliation
Work closely with stakeholders to define business processes and system improvements
Create BRD, FRS, SRS, user stories, and use cases
Payments & Reconciliation
Design and support auto-reconciliation and settlement systems
Handle transaction matching, settlement calculations, and exception management
Analyze chargebacks, refunds, and dispute workflows
Ensure accurate financial reporting and controls
System & Integration
Work on API analysis, integration mapping, and data flow design
Collaborate with technical teams for payment gateway integrations (Acquirers/Issuers)
Support both real-time and batch transaction processing systems
Define data mapping and system workflows
Reporting & Analytics
Develop and improve financial and operational reporting systems
Support dashboard creation and reporting automation
Work with tools like SQL, Power BI, and data warehouse systems
Delivery & Stakeholder Management
Participate in Agile/Scrum ceremonies (Sprint Planning, Backlog Grooming, etc.)
Conduct stakeholder workshops and requirement sessions
Support UAT coordination and production rollout
Ensure timely and high-quality delivery across modules
Domain Expertise
Strong experience in:
Merchant Onboarding & KYC workflows
Transaction lifecycle & reporting
Chargebacks, refunds, and disputes
System Workflow Design
Strong documentation skills (BRD, FRS, SRS, etc.)
Experience
with payment platforms and integrations
Understanding of card schemes (Visa, Mastercard, Amex)
Experience Required
- **7+ years as a Business Analyst**
- **3+ years in Payments / FinTech / Banking domain**
- **Proven experience in live system delivery**
- **Preferred: 10+ years with payment gateway implementation experience**
- Nice to Have:
- **Experience with platforms like Stripe, Adyen, Checkoutdotcom, Cybersource**
- Knowledge of:
- **PCI-DSS compliance**
- **Fraud management systems**
- **Real-time payments / switch systems**
- **Central bank integrations**
Ideal Candidate Profile
- **Immediate joiner or short notice**
- **Comfortable with contract/project-based roles**
- **Highly hands-on and delivery-focused**
- **Able to work independently and manage multiple modules**
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