Business Analyst -Enterprise Architect

Job Purpose

Operating Model & Process Design

• Lead the design and enhancement of the Real Estate Operating Model across leasing, property management, asset management, facilities management, and finance.
• Develop end-to-end process maps aligned with APQC Process Classification Framework (PCF) standards.
• Identify process gaps, inefficiencies, duplication, and ownership overlaps; recommend structural and governance improvements.
• Ensure clear role definition, accountability, and process ownership across business units.

Business Requirements Management

• Develop comprehensive Business Requirement Documents (BRDs) aligned with strategic objectives.
• Facilitate workshops with stakeholders to elicit, validate, and prioritize business requirements.
• Establish and maintain a Requirements Traceability Matrix (RTM) to ensure full lifecycle traceability from requirement to implementation and testing.
• Support ERP and digital transformation initiatives, including systems such as Yardi, SAP, or equivalent platforms.

Enterprise Architecture Alignment

• Map business needs to
• business capabilities
• ; identify capability gaps and improvement opportunities (people, process, technology).
• Ensure solutions align to
• target EA
• across
• data, application, integration, and technology domains
• ; maintain traceability from requirements → capabilities → solutions.
• Contribute to or maintain
• reference architectures
• , standards, and patterns (e.g., integration patterns, shared services, data models).

Process Excellence & Continuous Improvement

• Apply Six Sigma methodology (DMAIC) to improve operational performance.
• Define KPIs, establish baselines, and monitor process performance.
• Conduct root cause analysis and implement sustainable corrective actions.
• Embed a culture of continuous improvement across business units.

Governance & Best Practice Alignment

• Align business processes with APQC best practices and relevant industry benchmarks.
• Ensure integration between operating model design, governance frameworks, and performance management systems.
• Support audit, compliance, and risk management requirements where applicable.
• Ensure process documentation meets internal governance and external regulatory expectations

Required Skills & Experience

• **Proven experience designing and optimizing Real Estate operating models, including leasing, property management, and asset management.**
• **Hands-on experience developing BRDs, RTMs, and leading structured requirements management within ERP or digital transformation programs.**
• **Hands on experience in Jira programming, enterprise architecture.**
• Demonstrated track record of delivering measurable operational and performance improvements.

Qualifications and Certifications

• **Bachelor’s degree in Business Administration, Engineering, Real Estate, or a related discipline.**
• Preferred certification IIBA certification, Six Sigma certification (Green Belt or Black Belt preferred), Jira Certified.

Work Experience

• **Minimum of 8years of experience of experience in Business Analysis, Process Excellence, Enterprise Architecture or Transformation roles.**
• **Excellent bilingual communication skills (English & Arabic)**