Business Analyst
Skills
About This Role
Candidates
must demonstrate clear, hands-on delivery experience
in:
Core Domain Experience
- Payment gateways / payment processing systems
- Financial reconciliation and settlement processes
- Merchant onboarding workflows
- Payments Transaction lifecycle management
- Chargeback and dispute handling
- Payment reporting and financial controls
- Multi-party reconciliation environments
Experience
- working with:
- Payment Gateway platforms
- Acquirer / Issuer integrations
- Card schemes (Visa / Mastercard / Amex, etc)
- Bank settlement processes
- APIs and system integrations
- Batch and real-time transaction processing
- Financial data reconciliation
The CV
must show direct involvement
in at least
two or more
of the following:
Experience
- in:
- Designing reconciliation workflows
- Matching transaction records across systems
- Settlement calculation logic
- Fee and commission reconciliation
- Exception handling processes
- Reconciliation reporting
- Must understand:
- Settlement cycles
- Clearing vs settlement
- Merchant payout processes
- Financial variance handling
Experience
- in:
- Enhancing payment gateway features
- Payment lifecycle design
- Payment authorization flows
- Settlement workflows
- Gateway reporting modules
Experience
- in:
- Redesigning reporting systems
- Financial reporting automation
- Dashboard design
- Operational reporting
- Regulatory reporting
- Tools exposure preferred:
- SQL
- Power BI
- Data warehouse systems
Experience
- in:
- Merchant onboarding workflows
- KYC processes
- Risk checks
- Approval workflows
- API onboarding
- Merchant configuration automation
Experience
- in:
- Admin portals
- Operations workflows
- Case management
- Settlement monitoring
- Support workflows
3) Technical Skills Requirements
The Business Analyst must be
technical-functional
, not purely documentation-focused.
Required
- API analysis
- Integration mapping
- System workflow design
- Data mapping
- Functional specifications
- Business process modelling
Documentation Skills Required
Candidate must demonstrate experience producing:
• System Requirement Specifications (SRS)
- Process flow diagrams
- Data mapping documents
- User stories
- Use cases
- Acceptance criteria
- UAT support documentation
Required
- Agile / Scrum delivery
- Sprint planning
- Backlog refinement
- Stakeholder workshops
- UAT coordination
- Production rollout support
Minimum
- 7+ years Business Analyst experience
- 3+ years in Payments / FinTech / Banking
- Proven experience delivering production systems
- Strong preference:
- 10+ years experience
- Experience in payment gateway implementations
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