Business Analyst

The Role

What You’ll Do

What We’re Looking For

Benefits

• We offer a competitive, people-first benefits package designed to support every aspect of your life.
• Inclusion at Capco
• We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

Qualifications

• Minimum 5+ years of experience working as a Business Analyst within financial services, consulting, or a relevant business transformation environment.
• Strong understanding of business analysis techniques, requirements management, process mapping, and stakeholder engagement.
• Experience working across business and technology teams, translating complex requirements into clear, actionable deliverables.
• Excellent analytical, problem-solving, and communication skills, with the ability to collaborate effectively with stakeholders at different organizational levels.
• Curiosity about AI-enabled ways of working, with an understanding of the importance of human judgement, data confidentiality, appropriate review, and escalation when using AI-generated outputs.
• Experience working within consulting or another client-facing environment.
• Experience delivering large-scale business, technology or regulatory transformation.
• Knowledge of Agile, Waterfall or hybrid delivery methodologies.
• Relevant project management, business analysis or change certifications.
• Experience within financial services, energy, government or other complex and regulated sectors.
• Why Join Capco
• Deliver high-impact solutions for leading organizations.
• Work in a collaborative, flat, and entrepreneurial consulting culture.
• Access continuous learning, training, and industry certifications.
• Work alongside multidisciplinary teams on complex transformation initiatives.
• Help shape the future of business and technology transformation across the region.

Preferred Qualifications

• Bonus Points For

Responsibilities

• Partner with business and technology stakeholders to gather, analyze, document, and validate business and functional requirements.
• Map current and future-state business processes, identify improvement opportunities, and support the design of practical, client-focused solutions.
• Facilitate workshops, stakeholder discussions, and requirements-gathering sessions to align business needs with project objectives.
• Support delivery teams throughout the project lifecycle, including solution validation, user acceptance testing, change management, and implementation.
• Use approved AI tools and automation, where appropriate, to support requirements analysis, documentation, and process improvement, ensuring outputs are reviewed, validated, and aligned with responsible AI guidelines.
• Minimum 5+ years of experience working as a Business Analyst within financial services, consulting, or a relevant business transformation environment.
• Strong understanding of business analysis techniques, requirements management, process mapping, and stakeholder engagement.
• Experience working across business and technology teams, translating complex requirements into clear, actionable deliverables.
• Excellent analytical, problem-solving, and communication skills, with the ability to collaborate effectively with stakeholders at different organizational levels.
• Curiosity about AI-enabled ways of working, with an understanding of the importance of human judgement, data confidentiality, appropriate review, and escalation when using AI-generated outputs.
• Experience working within consulting or another client-facing environment.
• Experience delivering large-scale business, technology or regulatory transformation.
• Knowledge of Agile, Waterfall or hybrid delivery methodologies.
• Relevant project management, business analysis or change certifications.
• Experience within financial services, energy, government or other complex and regulated sectors.
• Deliver high-impact solutions for leading organizations.
• Work in a collaborative, flat, and entrepreneurial consulting culture.
• Access continuous learning, training, and industry certifications.
• Work alongside multidisciplinary teams on complex transformation initiatives.
• Help shape the future of business and technology transformation across the region.