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indeed

Business Analyst

Alberta Electric System Operator
Calgary, CAN
Full-time
Mid-Senior
Hybrid
Discovered 3 weeks ago
Business analysisRequirements gathering and documentationProcess modelingStakeholder analysisUse cases, user stories, and acceptance criteriaRequirements traceability

Full Job Posting

About AESO

The Alberta Electric System Operator plans and operates the Alberta Interconnected Electric System to support safe, reliable, and economic service.

AESO provides open and non-discriminatory access to Alberta’s interconnected power grid and facilitates the competitive wholesale electricity market.

Role overview

Reporting to the Team Lead, Business Analysts, the Business Analyst will work with business and technology stakeholders to understand needs, document requirements, and support solution delivery.

The role contributes to the design, configuration, and delivery of sustainable, best-fit solutions that create business value.

What you will do

  • Support business analysis across AESO initiatives and build knowledge of organizational processes and systems.
  • Gather, document, validate, and maintain business, stakeholder, functional, and non-functional requirements.
  • Analyze processes, systems, and data; document current-state and future-state workflows.
  • Support stakeholder interviews, workshops, and working sessions; collaborate with business, technology, vendor, and cross-functional teams.
  • Prepare analysis deliverables and support solution design, testing, implementation, adoption, and issue resolution.
  • Apply analysis tools, templates, and techniques; communicate gaps, dependencies, assumptions, risks, and decisions.
  • Participate in agile team activities and continue learning about AESO operations and the electrical utility sector.

What you will bring

  • Degree or diploma in Business Administration, Engineering, Information Technology, or a related field.
  • At least three years of business analysis or related experience, including experience in the electrical utility industry.
  • Practical experience gathering and documenting requirements, mapping processes, conducting analysis, and supporting solution delivery.
  • Working knowledge of stakeholder analysis, process modeling, use cases, user stories, acceptance criteria, and requirements traceability.
  • Strong analytical, problem-solving, written, and verbal communication skills; experience collaborating across business and technology teams.
  • Proficiency with Microsoft 365; experience with Excel and basic data analysis.
  • Azure DevOps, Visio, or similar tools; SQL or data visualization; utility markets, regulatory environments, energy trading, change management, agile delivery, testing, and implementation are assets.

Personal strengths

  • The employer values curiosity, thoughtful questions, and partnering with stakeholders to solve complex problems.
  • The role calls for balancing priorities, maintaining detailed documentation, identifying risks and improvements, collaborating across teams, and adapting while learning.

Workplace and schedule

  • This is a full-time opportunity with a hybrid work environment.
  • The team works in the office Tuesdays, Wednesdays, and Thursdays; Mondays and Fridays are flexible.

Compensation and benefits

  • The employer describes the salary as competitive; no pay cadence or amount is specified.
  • Benefits include paid vacation and flex time, health and dental coverage, mental health support, a defined contribution pension plan, and learning and development opportunities.

Additional information

  • The application deadline is October 12, 2026.
  • A criminal background check may be required for the successful candidate.

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