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Business Analyst

Bally's Intralot
Ontario, CAN
Mid · 5+ years experience
Hybrid
Discovered Today
sql

Full Job Posting

RESPONSIBILITIES

  • Business Analysis & Requirements Management
  • Engage with OLG stakeholders, business users, and project teams to identify, analyze, and validate business requirements.
  • Facilitate requirement workshops, interviews, and working sessions.
  • Translate business objectives and operational needs into clear, complete, and actionable functional requirements.
  • Develop and maintain business requirements documents, process flows, use cases, user stories, and acceptance criteria.
  • Ensure requirements are fully understood by both business and development teams.
  • Support solution design activities by clarifying requirements and resolving ambiguities throughout the delivery lifecycle.
  • Maintain requirements traceability and validate alignment between customer expectations and delivered functionality.
  • Quality Assurance & Solution Validation
  • Develop test plans, test scenarios, and test cases based on approved business and functional requirements.
  • Support preparation and readiness of testing environments.
  • Execute and support System Testing, Integration Testing, User Acceptance Testing (UAT), Operational Readiness Testing, and deployment validation activities.
  • Validate that delivered solutions satisfy approved requirements and customer expectations.
  • Identify, document, track, and manage defects through successful resolution.
  • Coordinate with development teams to investigate issues, validate fixes, and confirm successful remediation.
  • Support customer testing activities and assist stakeholders during acceptance testing.
  • Provide recommendations regarding solution readiness, quality, and implementation preparedness.
  • Customer Engagement & Delivery Support
  • Coordinate with OLG stakeholders, business users, and delivery teams throughout the implementation lifecycle.
  • Support customer workshops, requirements reviews, solution demonstrations, and testing activities.
  • Ensure customer expectations, priorities, and feedback are clearly communicated to delivery teams.
  • Support implementation readiness, deployment planning, and operational transition activities.
  • Build and maintain strong working relationships with customer stakeholders and project team members.
  • Continuous Improvement
  • Contribute to improving business analysis practices, testing methodologies, documentation standards, and quality processes.
  • Capture lessons learned and stakeholder feedback.
  • Recommend process improvements that support delivery quality, operational efficiency, and customer satisfaction.

REQUIREMENTS

  • Bachelor's Degree or equivalent experience.
  • 5+ years of experience in Business Analysis, Quality Assurance, Systems Analysis, software implementation, or related disciplines.
  • Experience supporting large-scale customer-facing technology implementation programs.
  • Experience gathering, documenting, and validating business and functional requirements.
  • Experience developing and executing test plans and test cases.
  • Experience supporting User Acceptance Testing and customer-facing implementation programs.
  • Experience working within matrix organizations and global delivery models.
  • Experience coordinating multiple stakeholders across business and technical teams.
  • Experience working in lottery, gaming, government, regulated industries, public sector environments, or critical transaction-processing systems considered an asset.
  • Knowledge, Skills and Abilities
  • Business Analysis Skills
  • Strong requirements elicitation, analysis, documentation, and validation capabilities.
  • Strong business process mapping and workflow analysis skills.
  • Ability to analyze complex business problems and identify practical solutions.
  • Strong stakeholder engagement and facilitation capabilities.
  • Quality Assurance Skills
  • Strong testing, validation, and defect management capabilities.
  • Ability to develop comprehensive test plans and test cases.
  • Strong attention to detail and commitment to quality outcomes.
  • Ability to identify, document, and communicate issues clearly and effectively.
  • Communication Skills
  • Effectively communicates business and technical concepts to diverse audiences.
  • Produces clear requirements documentation, testing reports, and implementation updates.
  • Deliver well-organized presentations and workshop facilitation.
  • Technical Understanding
  • Demonstrates a strong understanding of enterprise technology environments, systems integration, and software delivery life cycles.
  • Understanding of databases, SQL concepts, application testing, and operational readiness activities.
  • Maintains awareness of new and emerging technologies and their potential application to customer solutions.
  • Understanding of enterprise application delivery, infrastructure environments, and production support processes.
  • EMPLOYMENT ELIGIBILITY VERIFICATION
  • Must possess valid documentation to establish identity and Canadian employment eligibility.
  • SECURITY REQUIREMENTS
  • Submission to, and ability to successfully pass, all required background and security screenings conducted by Intralot Canada and/or the applicable Provincial Lottery.
  • A pre-employment drug screening is also a requirement.
  • SPECIAL REQUIREMENTS
  • Ability to travel within Ontario as required.
  • Ability to support testing, deployment, and implementation activities outside normal business hours when required.
  • Intralot Canada is an Equal Opportunity Employer

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