Business Analyst - AIOps / IT Operations
Skills
About This Role
Overview
We are seeking a highly skilled Business Analyst with hands-on experience in AIOps (Artificial Intelligence for IT Operations) projects.
The ideal candidate will play a key role in bridging business needs with technical solutions, particularly within AI-driven IT operations and automation environments.
This is a fast-paced, onsite role requiring immediate availability and strong collaboration with cross-functional teams.
🧩 Key Responsibilities
Gather, analyze, and document business and functional requirements for AIOps initiatives
Collaborate with IT, operations, and engineering teams to ensure alignment
Translate business needs into clear and actionable deliverables
Facilitate stakeholder discussions, workshops, and requirement validation sessions
Support implementation of AI-driven operational solutions
Conduct gap analysis and process improvement initiatives
Ensure solutions align with business goals and operational efficiency
Assist in testing, validation, and successful delivery of solutions
🛠️ Required Skills & Experienc
eProven experience as a Business Analyst (5+ years preferred
)Strong exposure to AIOps, IT Operations, or similar environment
sSolid understanding of how AI/ML integrates with IT operation
sExperience working in structured delivery environments with multiple stakeholder
sStrong analytical thinking and problem-solving capabilitie
sAbility to communicate effectively with both technical and non-technical team
s
🎯 Preferred Qualification
sExposure to cloud-based environments and enterprise system
sExperience working in large-scale digital transformation program
sRelevant certifications in business analysis or IT service managemen
t
⚠️ Mandatory Requiremen
tsMust be currently located in Qat
arMust hold a valid Qatar
IDImmediate joiners on
ly
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