Business Analyst

About Shory

Job Purpose

What You'll Do

• Partner with business stakeholders to gather, analyze, validate, and document business, functional, and technical requirements.
• Conduct market research, competitor analysis, and feasibility studies to identify business opportunities and support strategic decision-making.
• Translate business requirements into user stories, acceptance criteria, process flows, functional specifications, and other documentation for development teams.
• Work closely with Product Managers, Engineers, UX/UI Designers, QA teams, and business stakeholders throughout the product lifecycle.
• Analyze existing business processes and identify opportunities for automation, optimization, and continuous improvement.
• Evaluate operational, financial, and technology-related risks, providing recommendations to mitigate potential issues.
• Support the creation of wireframes, prototypes, process diagrams, and workflow documentation.
• Produce and maintain BRDs, FRDs, user stories, use cases, process maps, sequence diagrams, scope documents, and UAT plans.
• Support project planning by tracking milestones, maintaining issue logs, monitoring progress, and keeping documentation up to date.
• Facilitate workshops, stakeholder meetings, and requirements gathering sessions.
• Collaborate with QA teams during testing cycles and support User Acceptance Testing (UAT).
• Monitor product performance following implementation, gather user feedback, and recommend enhancements.

What We're Looking For

• Bachelor's degree in Business Administration, Information Technology, Computer Science, Software Engineering, Information Systems, or a related field.
• 3–6 years of experience as a Business Analyst, Product Analyst, or in a similar role within a technology or digital transformation environment.
• Strong understanding of Agile and Scrum methodologies and the Software Development Life Cycle (SDLC).
• Proven experience gathering, documenting, and translating business requirements into functional specifications, user stories, and acceptance criteria.
• Experience creating business documentation, process flows, use cases, wireframes, process maps, and workflow diagrams.
• Ability to collaborate effectively with cross-functional teams, including Product, Engineering, UX/UI, QA, and business stakeholders.
• Knowledge of business process modelling methodologies such as BPMN, UML, or similar frameworks is an advantage.
• Experience using tools such as Jira, Confluence, Azure DevOps, Microsoft Visio, Figma, Miro, Lucidchart, or similar platforms.
• Strong analytical, critical thinking, and problem-solving skills with exceptional attention to detail.
• Excellent stakeholder management and communication skills.
• Excellent written and verbal communication skills in English; Arabic is an advantage.
• Ability to manage multiple priorities in a fast-paced environment while maintaining quality and accuracy.

Benefits

• Competitive salary and performance-based incentives.
• Health and wellness support.
• Career development and learning opportunities.
• Exposure to high-impact projects and cross-functional teams.
• A collaborative culture that encourages innovation and ownership.