Brand Manager

Role overview

Key responsibilities

• Manage daily shop operations and compliance with Patchi procedures; control operating expenses within budget.
• Forecast demand, place orders, plan seasonal stock, and coordinate shipments, customs clearance, and import documentation.
• Recruit, onboard, and train shop staff on products, selling, gift wrapping, and customer service.
• Develop annual sales plans, seasonal campaigns, promotions, and product launches; monitor competitors and recommend responses.
• Build corporate client relationships with companies, government entities, banks, hotels, embassies, and event planners.
• Implement visual merchandising guidelines and monitor Qatar market trends and regulatory changes.
• Identify expansion opportunities and prepare and manage the annual Qatar budget and business plan.

Qualifications and skills

• Bachelor’s degree in business administration, marketing, hospitality, or a related field.
• 10–12 years of retail experience.
• Luxury retail, premium confectionery, gifting, F&B, or FMCG experience is strongly preferred.
• Proven sales growth and corporate or B2B account-management record; Qatari market experience is an advantage.
• Strong leadership, people management, commercial mindset, and negotiation skills.
• Knowledge of inventory, ordering, supply chain, budgeting, P&L, pricing, and margin analysis.