Brand Coordinator

Overview

1. VIP Requests & Coordination

• Handle product requests from the Chairman, CEO, and family members, ensuring prompt, accurate, and discreet service.
• Coordinate with boutiques and stock teams to check product availability, sizes, and new arrivals.
• Arrange packaging, collection, or home delivery in coordination with drivers, couriers, and store staff.
• Maintain accurate tracking of VIP requests and deliveries while upholding full confidentiality.

2. Brand & Operational Support

• Provide day-to-day administrative and coordination support to both Brand Managers.
• Manage and update reports related to stock transfers, non-tradable goods, and stationary consumption.
• Request and follow up on supplier quotations and ensure documentation is properly filed and tracked.
• Maintain a contracts calendar and send reminders for renewals or pending actions.
• Prepare basic reports and presentations as needed by the Brand Managers.

3. Communication & Liaison

• Serve as a central point of contact between the Brand Managers, stores, logistics, operations, and finance teams.
• Communicate clearly and professionally with internal departments and external partners.
• Ensure timely follow-up on pending requests and escalate urgent matters when necessary.

4. Logistics & Transfers

• Coordinate transfers of merchandise, samples, or supplies between locations as required.
• Work with drivers or logistics teams to ensure smooth and timely movement of goods.
• Keep detailed records of all movements for accountability and transparency.

Experience & Background

• 1–3 years of experience in coordination, client service, or administrative support (preferably in retail or fashion).
• Experience managing high-level or VIP client requests is an advantage.

Skills & Competencies

• Excellent written and verbal communication skills.
• Highly organized, detail-oriented, and proactive in managing multiple priorities.
• Strong sense of discretion and confidentiality.
• Proficient in Microsoft Office (Excel, Outlook, PowerPoint).
• Fluent in English; Arabic or French is a plus.
• Availability and flexibility to occasionally handle weekend or after-hours requests.