Branch President

As Branch President, you will have the opportunity to:

Set the strategic direction for Neighborhood Services Corporation

Build, develop, and empower a high-performing leadership team

Strengthen the employee and client experience

Drive sustainable growth, client retention, and financial performance

Expand Neighborhood Services Corporation’s presence and impact throughout Oklahoma

Partner with regional and corporate leaders to influence broader organizational initiatives

Serve as a visible ambassador for Neighborhood Services Corporation and Associa

Develop and execute the branch’s strategic and annual operating plans

Establish clear goals and accountability across the organization

Monitor key performance indicators related to financial results, growth, client retention, employee engagement, and operational excellence

Lead the budgeting process and ensure the branch meets its financial commitments

Identify opportunities to improve efficiency, service delivery, and profitability

Maintain strong internal controls and support timely accounts receivable collection

Lead, coach, and develop the branch leadership team

Attract and retain high-performing talent who raise the bar

Create a culture of accountability, collaboration, empowerment, and continuous improvement

Ensure employees understand how their work contributes to the success of our clients, communities, and business

Oversee performance management, succession planning, leadership development, and key talent decisions

Partner closely with Human Resources as a strategic advisor in building organizational capability and a strong employee experience

Build trusted relationships with boards of directors, homeowners, community leaders, vendors, and strategic partners

Ensure teams consistently deliver responsive, high-quality service

Oversee client retention and management agreement renewals

Resolve complex client concerns with sound judgment, professionalism, and urgency

Ensure the branch remains responsive to the evolving needs of the communities we serve

Develop and execute strategies to expand the branch’s presence throughout Oklahoma

Identify organic growth opportunities within existing client relationships

Partner with sales and marketing leaders to pursue new business and strategic accounts

Promote Associa’s full range of services and solutions

Represent Neighborhood Services Corporation and Associa as an active leader in Oklahoma’s business and community association management markets

Align people, processes, systems, and culture to deliver an integrated client experience

Ensure compliance with company policies, governing documents, contracts, and applicable federal, state, and local requirements

Use financial and operational data to identify trends, address root causes, and make informed decisions

Sponsor and support strategic initiatives across Associa as needed

Five or more years of progressive leadership experience in community association management, property management, hospitality, or another service-focused industry

Demonstrated success leading a complex, multi-functional operation

Strong financial and business acumen, including experience with budgeting, profitability, financial reporting, and performance metrics

A proven ability to grow revenue, retain clients, and improve operational results

Experience building, developing, and leading high-performing teams

Exceptional communication, presentation, negotiation, and relationship-building skills

The ability to navigate complex client and employee matters with sound judgment and professionalism

A strategic mindset combined with a willingness to remain connected to day-to-day operations

A bachelor’s degree in business administration or a related field, or an equivalent combination of education and experience

Community association management experience is strongly preferred

You will be successful in this role if you are:

A visible and engaged leader who builds trust

Energized by developing people and creating strong teams

Comfortable making decisions and reinforcing accountability

Curious, adaptable, and focused on continuous improvement

Financially disciplined and results-oriented

Skilled at balancing strategic priorities with immediate business needs

Passionate about delivering meaningful value to clients and communities

This is more than an opportunity to lead a branch. It is an opportunity to strengthen a business, shape a culture, develop exceptional leaders, and make a meaningful impact on the employees, clients, and communities we serve throughout Oklahoma.

If you are ready to lead with purpose and help build what comes next, we would love to hear from you.

Neighborhood Services Corporation, an Associa Company Bringing positive impact and meaningful value to every community.