Branch Operations Manager - Automobile Workshop
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About This Role
Branch Operations Manager - Automobile Workshop
Location: UAE – Dubai / Khorfakkan / Kalba
We are looking for an experienced Branch Operations Manager to oversee the daily operations of multiple branches within a professional car care services environment.
Key Responsibilities
- Manage the daily operations of all branches
- Achieve monthly targets in sales and number of cars served
- Improve conversion rates from the call center
- Ensure service quality across PPF, polishing, tinting, and minor repairs
- Lead supervisors and technical teams
- Handle customer issues directly and professionally
- Reduce waste and improve overall productivity
- Implement and enhance operational systems and SOPs
- Prepare and submit daily and weekly operational reports to management
Requirements
- 3–5 years of experience in operations or branch management
- Strong leadership skills and decision-making ability
- Automotive industry experience is preferred
- Ability to manage multi-national teams
- Willingness to work in the field and move between branches
Important Notes
- This is a field-based role that requires daily branch follow-up
- Performance will be measured based on clear KPIs and results
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