Branch Manager
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About the Role
We are looking for an experienced and dynamic Branch Manager to lead and manage the daily operations of a supermarket branch. The ideal candidate should have strong experience in supermarket or retail operations, team management, customer service, sales growth, stock control, and achieving branch targets.
Key Skills for This Role
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Job Summary
We are looking for an experienced and dynamic Branch Manager to lead and manage the daily operations of a supermarket branch.
The ideal candidate should have strong experience in supermarket or retail operations, team management, customer service, sales growth, stock control, and achieving branch targets.
Key Responsibilities
- Manage complete day-to-day operations of the supermarket branch.
- Ensure achievement of branch sales, profitability, and customer service targets.
- Supervise and motivate department supervisors, cashiers, storekeepers, and sales staff.
- Monitor staff attendance, duty schedules, discipline, grooming, and performance.
- Ensure excellent customer service and resolve customer complaints effectively.
- Monitor stock availability, ordering, expiry, wastage, and stock rotation.
- Coordinate with warehouse and purchasing departments for timely replenishment.
- Conduct regular branch inspections to ensure cleanliness, merchandising, and safety standards.
- Monitor cashier activities, cash handling, refunds, discounts, and daily cash closing.
- Ensure proper implementation of promotions, displays, and pricing.
- Analyze daily sales reports and take action to improve performance.
- Control branch expenses and reduce unnecessary costs.
- Ensure compliance with company policies, hygiene, food safety, and UAE municipality regulations.
- Handle branch opening and closing procedures.
- Conduct regular staff meetings and training.
- Prepare daily, weekly, and monthly branch reports.
- Coordinate with HR for recruitment, staff performance, leave, and disciplinary matters.
- Investigate stock shortages, damages, and operational issues.
- Ensure the branch is audit-ready at all times.
- Pay: AED4,000.00 - AED6,000.00 per hour
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