Branch Assistant

Role overview

What you'll do

• Manage the branch reception area and provide excellent client service.
• Provide ongoing administrative support to the Branch Manager and branch team.
• Carry out administrative activities and processes associated with branch management.
• Respond to client requests, answer questions, and collaborate with the team to meet client needs.
• Attend local events and participate in marketing and outreach activities to build community awareness and relationships.
• Help connect clients with appropriate opportunities and team members.
• Assist with problem solving and finding resolutions for clients.
• Maintain compliance standards in client dealings and client files.

Who you are

• A degree or diploma in business.
• Canadian Securities Course (CSC) is an asset.
• Strong attention to detail and critical-thinking skills.
• Client-focused, curious, interested in learning, and respectful of different perspectives.

Compensation

• Expected annualized base salary is $49,000 to $54,000.
• The role includes participation in an annual discretionary incentive or bonus program.

Benefits

• CIBC lists banking benefits, a benefits program, a defined benefit pension plan, an employee share purchase plan, vacation, wellbeing support, and a recognition program; some offerings are subject to plan terms.

Workplace

• On-site full-time work is required Monday through Friday.