Branch Administrator

As a Branch Administrator, you will provide comprehensive administrative support to the branch and wider business, ensuring that systems, records and communications are maintained accurately and efficiently. You will play a key role in supporting operational teams, managing documentation and helping to deliver excellent customer service.

Supporting a range of administrative tasks across the branch and internal departments, reporting to the General Manager and supporting the effective day-to-day running of branch operations

Recording, processing and responding to client, contractor, service user and internal communications

Managing purchase orders, materials requisitions, invoicing and other financial administration processes

Inputting and maintaining accurate data across relevant systems

Coordinating with operatives, supervisors, subcontractors and colleagues

Supporting Health & Safety compliance activities, including monitoring compliance checks, ladder inspections, van stock management and building compliance records

Assisting in maintaining accurate compliance documentation and ensuring records are updated in line with company procedures

Monitoring work and task progress and ensuring accurate updates are shared

Assisting with scheduling appointments and coordinating access arrangements

Maintaining accurate records and filing documentation

Attending meetings and training sessions as required

Maintaining high standards of professionalism, confidentiality, customer care and health & safety

Experience within an administrative environment, ideally within the social housing sector

Proven ability to manage administrative processes accurately and efficiently

Experience working to deadlines within a busy office environment

Strong planning, organisational and time management skills

Confident using computerised systems and Microsoft Office applications

Excellent written, verbal and interpersonal communication skills

Strong customer service skills and a professional approach

Ability to build effective relationships with internal and external stakeholders

Commitment to maintaining company procedures and health & safety standards

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.