Boutique Assistant Apprentice
Full Job Posting
Clienteling
Assist Sales Associates during presentations (welcome clients, serve the drinks, bring products)
Prepare & wrap the products
Process the sales (prepare product related documents, follow payment procedures…)
Support sales team in their daily clienteling activities
Maison Identity
Follow Brand visual identity guidelines (visual merchandising, day-to-day maintenance)
Provide support for event organisation
Customer Service
Assist Sales Associates during CS presentations
Perform CS activities allowed in the boutique (shining, engraving)
Prepare & wrap products
Process the CS (prepare product related documents, follow payment procedures) when needed
Client Experience & In-Store Journey
Welcome client and ease their waiting (offer drinks, show catalogues, tour of the boutique, inform on waiting time…)
Support Sales Associates in client presentation preparation
Review and set-up the workspace
Check daily the cleaning of counters, displays, and windows
Operations
Review and set-up back-office sales tools (catalogues, boxes)
Contribute to operational tasks if needed (stock counts, safe replenishment, price tags update, consumables management, deliveries pick-up & drop-off)
Monitor supply stock (consumables, drinks, stationary)
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Experience in customer facing roles (like retail, hospitality, tourism)
Excellent communication skills
Excellent English language skills (oral and written)
Understanding of luxury retail service standards, particular attention to detail
Ability and willingness to work retail hours, including weekends
Ability to work in a fast pace environment, flexible mindset
Understand the job implications of belonging to a multicultural and cross-functional environment and business
Look for solutions to increase customers or suppliers satisfaction
Identify ways to improve efficiency and effectiveness of work
About Richemont
Global luxury goods holding company owning diverse heritage brands.
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