Biz Apps Cloud Solution Architect - CTJ - POLY

In this role, you will: Provide feedback and insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement. Identify resolutions to issues blocking go-live or broad usage of projects by leveraging technical/functional/project management & business value subject matter expertise, delivering all work according to MS best practices & policies and using repeatable Intellectual Property (IP). Accelerate customer outcomes by engaging in relevant communities to share expertise, contributing to IP creation, prioritizing IP re-use and learning from others to help accelerate your customers transformation journey. Lead client workshops to demonstrate product capabilities, foster client relationships and engage with client stakeholders to gather requirements, develop plans, and drive solution success. Analyze requirements and aid in designing technical solutions to meet business goals, objectives, and functional/non-functional requirements in alignment with architectural standards. Work with other team members and leaders to proactively identify and mitigate risks and issues, contribute best practices, and incorporate lessons learned and IP with focus on continuous improvement. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years' experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. 4+ years experience working in a customer-facing role (e.g., internal and/or external). 4+ years experience working on technical projects. Technical Certification(s) in Cloud technologies (e.g., Azure, Amazon Web Services, Google, security certifications).

implementing, operating, customizing, tuning, and troubleshooting Power Platform tools and applications including Power Apps, Power Automate, Power BI, Power Pages, AI Builder, Dataverse, and Copilot Studio Developer experience advantageous (e.g. ability to read/write C# and Javascript) Troubleshooting knowledge & skills Good understanding of ITIL/Service Management Experience in the enterprise customer segment preferred Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for the company Strong technical writing, presentation, and training skills Face-to-face customer engagement skills