Billing Supervisor

Role overview

Billing and financial operations

• Prepare, review, amend, and finalize client invoices according to Partner instructions and client-specific billing guidelines.
• Manage monthly and quarterly billing cycles, meet billing-calendar deadlines, and review billing data for accuracy and completeness before submission.
• Support client and matter onboarding with accurate data entry and compliance with firm policies and client requirements.
• Respond to billing queries; process credit notes, adjustments, and write-offs as appropriate.
• Produce billing reports and support financial analysis and reporting requirements.
• Manage WIP balances by liaising with Partners, identifying aged balances, and facilitating timely billing decisions to support revenue and cash flow.
• Follow firm policies, client billing requirements, and relevant accounting procedures; contribute to billing process improvements.
• Complete ad hoc tasks and special projects assigned by the Financial Controller.

Qualifications and experience

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related discipline.
• Proven experience in legal billing; experience at an international or professional services firm is preferred.
• Knowledge of legal billing systems such as Aderant or Elite, legal billing processes, e-billing platforms, and client billing guidelines.
• Advanced proficiency in Microsoft Excel and the wider Microsoft Office suite.

Candidate capabilities

• Strong attention to detail, analytical and problem-solving abilities, initiative, and ability to work independently.
• Strong communication, interpersonal, organizational, and time-management skills; able to manage multiple priorities and strict deadlines.
• Flexible, adaptable, collaborative, and proactive approach with a client-service focus.