Billing Specialist
Role Overview
We are seeking a detail-oriented and organized Billing & Audit Representative to join our team.
This role is responsible for reviewing, auditing, and processing billing transactions to ensure accuracy, compliance, and timely invoicing.
The ideal candidate will have strong analytical skills, a commitment to accuracy, and the ability to work collaboratively with internal teams and customers.
Full Job Posting
Key Responsibilities
- Accessorial Management
- Manage all transportation-related accessorial charges, including detention, layover, driver assist, lumper fees, stop-offs, re-delivery fees, fuel surcharges, and other supplemental transportation costs.
- Review, validate, and approve accessorial invoices and billing requests.
- Ensure accessorial charges comply with customer contracts, carrier agreements, and company policies.
- Resolve discrepancies and disputes related to accessorial charges.
- Carrier & Customer Management
- Serve as the primary point of contact for accessorial-related issues with carriers and customers.
- Audit accessorial charges to ensure accuracy and fairness.
- Maintain positive working relationships with transportation providers and internal stakeholders.
- Support contract negotiations by providing historical accessorial data and insights.
- Develop standard operating procedures (SOPs) for managing and approving accessorial charges.
- Collaborate with Operations, Finance, Customer Service, and Transportation teams to improve efficiencies.
- Compliance & Documentation
- Maintain accurate records of all approved accessorial charges and supporting documentation.
- Ensure compliance with company policies, transportation regulations, and customer requirements.
- Support internal and external audits related to transportation and billing activities.
Qualifications
- Required
- Experience in transportation, logistics, freight operations, carrier management, or accessorial billing is Preferred
- Strong understanding of transportation and logistics operations.
- Experience managing carrier relationships and cost-control initiatives.
- Proficiency with Transportation Management Systems (TMS), ERP systems, and Microsoft Office Suite, particularly Excel.
- Strong analytical, problem-solving, and negotiation skills.
- Please note that we do not offer visa sponsorship or immigration support for this position. Applicants must be independently legally authorized to work in the United States without current or future employer sponsorship. Employment eligibility will be verified through E-Verify, and a background check is required if one was not completed upon original hire.
Preferred Qualifications
- Experience in transportation, logistics, freight operations, carrier management, or accessorial billing is Preferred
About U.S. Multimodal Group
Privately held North American transportation and logistics company serving shippers with intermodal, drayage, transloading, trucking and expedited freight.
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