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Benefit Programs Specialist I/II
Virginia Department of Social Services
Sussex, USA
Full-time
Mid
Onsite
Discovered 3 days ago
Full Job Posting
Skills
- Skill in operating a personal computer and the associated office and agency software.
- Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations.
Education and Experience
- High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
- Skill in operating a personal computer and the associated office and agency software.
- Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations.
Preferred Qualifications
- Training and/or experience in benefits programs, Virginia Initiative for Employment not Welfare Program, Childcare Program, Virginia Automated Case Management System, and/or experience working in a Local Department of Social Services.
- Degree in Human Services or related field or a degree in any field with related human services experience.
- Prefer prior experience working in Virginia Benefit Programs offered by the Virginia Department of Social Services (VDSS).
- Prefer work experience with VDSS systems to include VaCMS, MMIS, SPIDeR.
- Special Requirements: Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings. Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.
About Virginia Department of Social Services
State & Local Government1500 employeesFounded 1982
Virginia's state social-services agency administers benefits and protective programs for children, families, and vulnerable residents.
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