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Benefit Programs Specialist I/II
Virginia Department of Social Services
Powhatan, USA
Full-time
Mid
Onsite
Discovered 2 weeks ago
Full Job Posting
Skills-
- Skill in operating a personal computer and the associated office and agency software. Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations.
Education and Experience-
- High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
- Skill in operating a personal computer and the associated office and agency software. Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations.
Preferred Qualifications:
- Able to work independently
- Ability to research multiple policy manuals and apply polices to each program independently.
- Current/recent (within the last 6 months) experience working in Virginia DSS processing applications for benefit programs.
- Demonstrated ability to provide excellent customer service
- Completion of Virginia DSS phase one and/or two SNAP, Medicaid trainings
- Current/recent demonstrated ability to work with Virginia DSS benefit programs systems: VaCMS, MES, Spider, etc.
About Virginia Department of Social Services
State & Local Government1500 employeesFounded 1982
Virginia's state social-services agency administers benefits and protective programs for children, families, and vulnerable residents.
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