Barista
Skills
About This Role
Overview
The Barista is responsible for delivering refined and personalized caf experiences through exceptional beverage preparation and thoughtful guest engagement.
Combining craftsmanship with warm hospitality, the role creates memorable moments by serving premium coffee, specialty beverages, and artisanal offerings to the highest luxury standards.
The Barista demonstrates strong product knowledge, attention to detail, and a genuine passion for service, ensuring every guest interaction reflects the elegance and sophistication synonymous with the Raffles and Fairmont brands.
Working collaboratively with the Food & Beverage team, the role contributes to a welcoming and elevated dining atmosphere.
Key Responsibilities
- Prepare and serve premium coffee, espresso-based beverages, teas, and specialty drinks with consistency and attention to detail
- Deliver warm, engaging, and personalized guest service in line with Raffles and Fairmont luxury hospitality standards
- Demonstrate strong knowledge of coffee origins, brewing techniques, beverage menus, and product recommendations
- Maintain cleanliness, organization, and presentation of coffee stations, equipment, and service areas at all times
- Ensure accurate order taking, billing, and POS transactions while maintaining efficiency during peak periods
- Anticipate guest preferences and respond promptly to inquiries and special requests with professionalism and care
- Monitor stock levels and assist with inventory management, replenishment, and product rotation procedures
- Adhere to hygiene, food safety, and health and safety standards in all operational practices
- Collaborate closely with restaurant and culinary teams to ensure seamless service delivery and guest satisfaction
- Contribute to a positive and collaborative team environment while supporting operational excellence
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