Barista | Qatar Duty Free

General Information

Qatar-Doha

Description

Qatar Duty Free Company

About The Role

Key Accountabilities Include

• Greet all customers in a swift, friendly, personalized manner and develop a rapport with customers by learning their names, favorite drinks and food items; and by anticipating their needs.
• Prepare and serve drinks as per the recipes in order to deliver highest standard as per the brand specifications.
• Engage with the customers and share knowledge.
• Answer customer questions regarding coffee/tea/beverage blends, preparation, and product freshness.
• Receive, post orders on POS and process customer payment in cash or credit card, accurately counts and provides change to customers as required.
• Constantly develop new drinks as per menu development considering latest market trends.
• Follow food safety standard checklist by filling correct information to ensure process and procedure are followed.
• Ensure product expiration are monitored on a daily basis, in order to prevent food safety deviation.
• Ensure bar and work area is always arranged, clean and hygienic. Clean and sanitize work areas, utensils and equipment to support a smooth operation.
• Place store orders as per par stock or depending on the business demands for a smooth operation.
• Handle and report all customer complaints to manager on duty in order to respond immediately to the guest.
• Receive and stock supplies or retail products by following First in First Out to ensure all product rotate properly.
• Promote up selling at all levels and by personal efforts through guests contacts.
• Liaise with staff and Manager with regard to out of stock items during service.
• Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning of the resources.
• Be part of an extraordinary story
• Your skills.
• Your imagination.
• Your ambition.
• Here, there are no boundaries to your potential and the impact you can make.
• You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
• You have the chance to be a part of our future, and build the life you want while being part of an international community.
• Our best is here and still to come.
• To us, impossible is only a challenge.
• Join us as we dare to achieve what’s never been done before.

About You

• The successful candidate will have the following qualifications and skills:
• High school qualification
• Minimum 2-3 years in a similar barista role, preferably in a luxury brand or 5-star hotel or similar
• Strong command of English language
• Tea connoisseur with knowledge of loose tea leaf
• Coffee art, design, portfolio required
• Ability to create well balanced drinks to suit the latest market trends
• Arabic language skills are considered to be an advantage
• Our story started with four aircraft.
• Today, we deliver excellence across 12 different businesses coming together as one.
• We’ve grown fast, broken records and set trends that others follow.
• We don’t slow down by the fear of failure.
• Instead, we dare to achieve what’s never been done before.
• So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story.
• A story of spectacular growth and determination.
• Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
• https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang\=en&job\=26000049