Barista
Role Overview
Provide excellent customer service in the Swedish Market & Bistro by preparing and serving food and beverages.
Process customer transactions accurately and efficiently.
Maintain a clean, safe, and welcoming environment that enhances the overall customer experience.
Key Skills for This Role
Full Job Posting
Purpose
Provide excellent customer service in the Swedish Market & Bistro by preparing and serving food and beverages.
Process customer transactions accurately and efficiently.
Maintain a clean, safe, and welcoming environment that enhances the overall customer experience.
Accountabilities
- Welcome customers and provide friendly, professional customer service.
- Take customer orders accurately and assist with menu selections.
- Prepare and serve coffee, specialty beverages, and other food and beverage items according to IKEA standards.
- Process customer transactions accurately using approved payment methods.
- Perform cash opening and closing procedures and reconcile the cash drawer.
- Maintain accurate sales records and report any cash discrepancies.
- Ensure the Swedish Market & Bistro, cashier area, beverage station, and work areas are clean, organized, fully stocked, and ready for customers.
- Follow IKEA Food standards and all food safety, hygiene, and health regulations.
- Operate coffee machines, food preparation equipment, and point-of-sale systems safely and efficiently.
- Promote IKEA Food products and seasonal offers while delivering an excellent customer experience.
Qualifications and Experience
- Diploma or higher degree.
- More than 2 years of experience.
- Valid health card.
Core Competencies
- Customer centricity.
- Willingness to learn.
- Adaptability and agility.
- Collaboration and cross-functional work.
- Inspiration.
Functional Competencies
- Customer service excellence.
- Cash handling and POS operations.
- Food and beverage preparation.
- Barista skills.
- Food safety and hygiene.
- Order taking and processing.
- Sales and upselling.
- Equipment operation.
- Time management.
About IKEA
IKEA's vision is to create a better everyday life for the many people by offering well-designed, functional home furnishings at low prices.
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