Barista

Role overview

Key responsibilities

• Welcome customers, explain specials or new items, answer questions, and take orders and payments.
• Prepare food, grind and blend coffee beans, brew coffee and tea, and serve items to customers.
• Package food and beverages for sale.
• Sell coffee and tea blends and brewing equipment, explain differences, and educate customers about brewing methods.
• Clean and restock work and dining areas, empty trash, and sanitize equipment and utensils.
• Learn beverage, food preparation, and presentation techniques to improve food quality.
• Update signage and displays; take inventory and replenish products.
• Work as part of a high-energy team and follow food safety regulations and quality controls.

Requirements

• Experience in food and beverage preparation or customer service is preferred.
• High school diploma or equivalent.
• Training and willingness to continue learning about food and beverage preparation.
• Exceptional listening and communication skills; polite, engaging manner and commitment to customer service.
• Able to walk, bend, and stand for extended periods.
• Available for peak hours, including nights, early mornings, weekends, and holidays.
• Willing to work as part of an efficient team in a fast-paced environment.

Workplace

• The role includes preparing and serving food and drinks, cleaning work and dining areas, and restocking a service counter.