BANQUET SERVER
Role Overview
To serve food and beverages to guests in a professional and courteous manner, following all service standards and contracted specifications.
Duties and Responsibilities:
Primary Responsibilities:
Provide personalized and exceptional guest service at every given opportunity
Meeting established up-selling and sales goals
Must be available for Morning and Evening shifts on Weekdays and Weekends
To set up function space as required in house and off-site following service guidelines
Serving at both in house and off-site functions
Disassemble at the end of each function and ensure that all equipment is returned to its proper place and polish all cutlery
Keeps supply areas clean and organized
Properly clean function rooms after groups leave and set for show
Wipe down table bases and chairs following each function
Reports to the Banquet Captain overseeing the function/event
Having a thorough knowledge of Lais Hotel Properties’ products and services
Suggesting additional product and services meeting our Guests’ specific preferences
Assessing Guests’ individual needs to meet standards for additional products and services
Actively seeking ways to meet Guests’ product or service needs
All other duties as assigned
Professional Requirements:
Experience in various types of service
Experience in creative buffet set-ups
Minimal beverage knowledge
3-5 year of experience
Smart Serve Certificate required
Previous up-selling and/or sales experience is considered an asset
Personal Attributes:
Excellent communication skills
Strong interpersonal skills
Capable of prioritizing work and handling a variety of tasks
Confidence in selling and up-selling products and services
Positive sales-oriented personality
Desire to meet goals
Ethical and honest
Full Job Posting
Position Summary
To serve food and beverages to guests in a professional and courteous manner, following all service standards and contracted specifications.
Duties and Responsibilities:
Primary Responsibilities:
Provide personalized and exceptional guest service at every given opportunity
Meeting established up-selling and sales goals
Must be available for Morning and Evening shifts on Weekdays and Weekends
To set up function space as required in house and off-site following service guidelines
Serving at both in house and off-site functions
Disassemble at the end of each function and ensure that all equipment is returned to its proper place and polish all cutlery
Keeps supply areas clean and organized
Properly clean function rooms after groups leave and set for show
Wipe down table bases and chairs following each function
Reports to the Banquet Captain overseeing the function/event
Having a thorough knowledge of Lais Hotel Properties’ products and services
Suggesting additional product and services meeting our Guests’ specific preferences
Assessing Guests’ individual needs to meet standards for additional products and services
Actively seeking ways to meet Guests’ product or service needs
All other duties as assigned
Professional Requirements:
Experience in various types of service
Experience in creative buffet set-ups
Minimal beverage knowledge
3-5 year of experience
Smart Serve Certificate required
Previous up-selling and/or sales experience is considered an asset
Personal Attributes:
Excellent communication skills
Strong interpersonal skills
Capable of prioritizing work and handling a variety of tasks
Confidence in selling and up-selling products and services
Positive sales-oriented personality
Desire to meet goals
Ethical and honest
Physical Requirements:
- Some heavy lifting involved
- Standing and walking throughout majority of the shift
- Questions, quoting the job title and location, may be directed to [email protected]
- Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team.
- Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.
- We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.
About Vintage Hotels
Hospitality operator running six hotels for leisure and business travelers in Oregon and California.
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