Banquet Manager

Location

Full Time

Job Summary

Education & Experience

• High school diploma or equivalent with minimum 2 years’ experience in event management, Food & Beverage, or a related field.
• Previous banquet or events experience is required.

Managing Banquet Operations

• Oversee the setup and execution of all events in line with Banquet Event Orders (BEOs) and guest requirements
• Ensure function rooms are prepared and inspected prior to each event
• Maintain cleanliness, hygiene, and service standards across all banquet areas
• Manage inventories, equipment, and supplies efficiently
• Support scheduling to meet service standards while optimizing productivity.
• Leading the Team
• Lead, motivate, and develop an ambitious and service-driven team
• Actively participate in operations and lead shifts during events
• Provide guidance, training, and coaching to enhance team performance
• Collaborate closely with kitchen and other departments.

Guest Experience

• Deliver a high-quality and memorable event experience
• Engage with guests to gather feedback and ensure satisfaction
• Handle guest concerns professionally and efficiently
• Continuously look for ways to improve service and event delivery.

Performance & Standards

• Ensure compliance with company policies, procedures, and safety standards
• Monitor service performance and guest satisfaction scores
• Support continuous improvement in banquet operations.
• *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
• We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
• Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
• We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.*
• At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
• Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
• Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

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