AVP - Central Operations Relationship Management

Overview

📍 Location: Doha, Qatar

Key Responsibilities

• Support the implementation and governance of the Group's Target Operating Model (TOM) across international branches and subsidiaries.
• Conduct operational assessments, gap analyses, and regulatory reviews, providing recommendations and periodic reporting.
• Coordinate the rollout of new products, systems, operational processes, and business initiatives across international locations.
• Support policy and procedure reviews, process re-engineering, and quality assurance framework implementation.
• Monitor operational reporting across international entities and escalate issues where necessary.
• Partner with Compliance, Risk, Operations, and Business teams to ensure adherence to regulatory requirements and Group standards.
• Support international branch onboarding, operational readiness, and ongoing governance activities.
• Coordinate remediation activities related to internal and external audit observations.
• Drive operational efficiency, system optimization, and continuous improvement initiatives.
• Build strong relationships with international branches, subsidiaries, and internal stakeholders to ensure effective collaboration and delivery.

& Experience

• Bachelor's degree in Banking, Finance, Business Administration, Accounting, Economics, Information Technology, or a related discipline.
• Master's degree preferred.
• Minimum 10 years of banking operations experience, including:
• Electronic Banking

• International Banking Operations

• At least 5 years of experience managing or supporting international banking operations.
• Strong understanding of banking regulations, compliance requirements, and operational governance frameworks.
• Experience supporting branch setup, operational implementation, and ongoing operational support within an international banking environment.

& Competencies

• Strong project management and implementation experience.
• Excellent operational risk, governance, and compliance knowledge.
• Strong stakeholder management and relationship-building skills.
• Experience with Core Banking Systems and Electronic Banking Channels.
• Excellent analytical, problem-solving, and decision-making abilities.
• Strong documentation and report-writing capabilities, including business requirements and operational procedures.
• Excellent communication skills in English; Arabic language skills are advantageous.
• Ability to work effectively in a multicultural and international environment.