{bc}
Apply
workday

AV Support Engineer I

CoStar Group
USA
Full-time
Mid · 3+ years experience
Discovered 3 weeks ago

Full Job Posting

Responsibilities:

  • Provide day-to-day support for Microsoft Teams Rooms (MTR) systems, ensuring consistent performance and reliability.
  • Troubleshoot and resolve AV, conferencing, and telephony issues through CoStar’s IT support ticketing system.
  • Manage, configure, and maintain corporate telephony solutions including Microsoft Teams Phone and SIP-based VoIP infrastructure.
  • Support live and hybrid corporate events, such as town halls and executive meetings, including setup, operation, and post-event wrap-up.
  • Install, test, and maintain AV systems — displays, microphones, DSPs, control systems, and networked AV components.
  • Collaborate with internal teams and external vendors on AV installations, upgrades, and technology rollouts.
  • Monitor system health using platforms such as Teams Admin Center, Logitech Sync, or Extron GVE and LogicMonitor
  • Maintain accurate documentation, room schematics, and equipment inventories.

Basic Qualifications:

  • Bachelor's degree from an accredited, not-for-profit, in-person University or College
  • A track record of commitment to prior employers.
  • 3+ years of experience in AV, unified communications, and IT support roles in a corporate environment.
  • Proven experience supporting Microsoft Teams Rooms and Teams Phone systems.
  • Strong understanding of AV technologies, including video conferencing, audio DSPs, control systems, and networked AV solutions.
  • Working knowledge of telephony systems, SIP, VoIP, and call routing fundamentals.
  • Familiarity with networking concepts (VLANs, QoS, IP configuration) and troubleshooting AV-over-IP systems.
  • Excellent communication and customer service skills with a proactive and detail-oriented mindset.
  • Certifications such as CTS, Microsoft Teams Rooms Pro Specialist, Microsoft 365 Teams Administrator Associate, or Crestron/Extron certifications.
  • Experience supporting executive events, live streaming, or broadcast AV systems.
  • Knowledge of monitoring tools such as Extron GVE, Logitech Sync, Vyopta, LogicMonitor or similar.
  • What's in it for you?
  • When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.
  • We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement.
  • Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
  • Life, legal, and supplementary insurance
  • Virtual and in person mental health counseling services for individuals and family
  • Commuter and parking benefits
  • 401(K) retirement plan with matching contributions
  • Employee stock purchase plan
  • Paid time off
  • Tuition reimbursement
  • On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
  • Access to CoStar Group’s Employee Resource Groups
  • Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
  • Salary: This position offers an annual base salary range of $73,400 -$97,600 based on relevant skills and experience and includes a generous benefits plan.
  • We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.
  • #LI-CH1
  • CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

Preferred Qualifications:

  • Certifications such as CTS, Microsoft Teams Rooms Pro Specialist, Microsoft 365 Teams Administrator Associate, or Crestron/Extron certifications.
  • Experience supporting executive events, live streaming, or broadcast AV systems.
  • Knowledge of monitoring tools such as Extron GVE, Logitech Sync, Vyopta, LogicMonitor or similar.
  • What's in it for you?
  • When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.
  • We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement.
  • Our benefits package includes (but is not limited to):
  • Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
  • Life, legal, and supplementary insurance
  • Virtual and in person mental health counseling services for individuals and family
  • Commuter and parking benefits
  • 401(K) retirement plan with matching contributions
  • Employee stock purchase plan
  • Paid time off
  • Tuition reimbursement
  • On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
  • Access to CoStar Group’s Employee Resource Groups
  • Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
  • Salary: This position offers an annual base salary range of $73,400 -$97,600 based on relevant skills and experience and includes a generous benefits plan.
  • We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.
  • #LI-CH1
  • CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at CoStar Group

Account Executive, CoStar Data & Analytics - St. Louis, MO

Louisville, USA

Discovered YesterdayFull-time

Debt Solutions - Lead Software Engineer

, USA

Discovered YesterdayFull-time

Business Development Consultant, Patch: South Coast, Bournemouth, Southampton, Dorset, OnTheMarket - London

, GBR

Discovered 3 days agoFull-time

Business Development Consultant, Patch: South Coast, Bournemouth, Southampton, Dorset, OnTheMarket - London

, GBR

Discovered 3 days agoFull-time

AI Engineer I - Zonda - Glasgow, Scotland, United Kingdom

Glasgow, GBR

Discovered 3 days agoFull-time

Senior Sales Associate-Homes.com, Inside Sales

, USA

Discovered 3 days agoFull-time

Sales Executive, Residential

Melbourne, AUS

Discovered 4 days agoFull-time

Lead Software Engineer- CoStar Suite- Arlington, VA

, USA

Discovered 4 days agoFull-time