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Automotive Warranty Buddy - Arabic Speaker

Cars24 Arabia
Sharjah, UAE
fulltime
Entry
Today
ArabicAutomotiveBuddySpeakerWarranty
Free

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Overview

  • Who are we?
  • Cars24 isn’t just a name; we’re a driving force in the pre-owned automobile industry, revolutionizing the way buyers get behind the wheel of their dream cars.
  • From earning unicorn status in India to hitting the gas on our global expansion across the UAE and Australia, we’re all about turning the gears of innovation.
  • Our secret?
  • A dream team that leads with passion and drives with purpose.
  • Now, we’re revving up our team in the UAE and looking for talent ready to make our journey of progress their own.
  • Buckle up, because the current pit stop is within the Growth function as a Sales Coordinator.
  • What Will You Be Doing in the Driver’s Seat?
  • Take end-to-end ownership of warranty cases received via the portal, ensuring no issue is left stranded.
  • Reach out to customers, understand their concerns, and resolve issues through clear communication and practical solutions.
  • Educate customers where applicable, coordinate inspections at customer locations, or arrange vehicle movement to workshops when required.
  • Manage each case independently, ensuring timely follow-ups and a smooth customer experience from start to finish.
  • Handle challenging conversations calmly, even when customers are frustrated or aggressive

What’s Under The Hood

  • Strong proficiency in English and Arabic, with the ability to confidently explain, influence, and convince customers.
  • Minimum 2 years of experience in the automobile sector, preferably in a customer-facing workshop environment.
  • Solid hands-on knowledge of automobiles—this role requires real technical understanding, not fancy degrees.
  • Ability to remain composed, professional, and solution-focused under pressure.
  • UAE experience is a plus.
  • What’s in It for You?
  • Competitive remuneration that keeps pace with industry standards.
  • Benefits aligned with regional norms.
  • A workplace where your ideas take the fast lane and your skills shift into high gear.
  • The chance to work alongside industry trailblazers who are as passionate about cars as you are.

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