Automotive Parts Sales Manager

Job Summary

Key Responsibilities

• Lead and manage the parts sales team to achieve monthly and annual sales targets.
• Develop and implement sales strategies to increase revenue and expand market share.
• Oversee handling of parts inquiries and sales through walk-ins, phone calls, WhatsApp, email, and field sales activities.
• Build and maintain strong relationships with existing customers while identifying and developing new business opportunities.
• Monitor quotations, sales pipelines, and conversion rates to ensure targets are met.
• Conduct regular client visits to strengthen relationships and promote products and services.
• Analyze sales performance, market trends, and customer demands to improve business strategies.
• Ensure effective upselling of accessories, lubricants, and value-added products.
• Coordinate with technicians, service advisors, procurement, and warehouse teams to ensure smooth operations.
• Oversee inventory planning, stock availability, reorder levels, and parts movement to minimize shortages and excess stock.
• Ensure accurate use of cataloguing systems and inventory management software.
• Handle escalated customer complaints and provide effective solutions.
• Prepare sales reports, forecasts, and management updates on team performance and revenue generation.
• Ensure the parts department maintains a professional, organized, and customer-focused environment.
• Mentor, train, and develop team members to improve performance and productivity.

Requirements

• Minimum **5–7 years of experience** in automotive parts sales, with at least **2–3 years in a supervisory or managerial role**.
• Bachelor's degree in Business Administration, Automotive Management, or a related field preferred.
• Strong knowledge of automotive parts, cataloguing systems, and vehicle brands.
• Proven leadership and team management skills.
• Excellent communication, negotiation, and relationship-building abilities.
• Strong analytical and problem-solving skills with a target-oriented mindset.
• Proficiency in MS Office and inventory/ERP management systems.
• Ability to manage multiple tasks efficiently in a fast-paced environment.

Preferred Qualifications

• Experience with **European, German, or luxury vehicle brands**.
• Multilingual (**English, Arabic, Hindi, or others**) is highly desirable.
• Valid UAE driving license is preferred.

Application Question(s)

• How many years of experience do you have working with German and luxury automotive brands such as Mercedes-Benz, BMW, Audi, Porsche, Land Rover, Bentley, Ferrari, Lamborghini, or other similar brands?
• How many years of experience do you have in the UAE automotive market, and have you handled retail, wholesale, garage, or fleet customers?