Auditor

Overview

Job Summary

Key Responsibilities:- Regulatory Compliance & Licensing

• Conduct inspections to verify compliance with DOH licensing requirements for facilities and healthcare professionals
• Ensure services provided align with approved scope of practice
• Monitor implementation of DOH circulars, policies, and regulatory updates

Clinical Quality & Patient Safety

• Assess adherence to clinical guidelines and evidence-based practices
• Evaluate patient identification, informed consent, and documentation processes
• Review incident reporting systems and patient safety protocols

Medical Records & Documentation

• Audit patient records for completeness, accuracy, and confidentiality
• Ensure compliance with documentation and coding standards
• Verify proper use of electronic medical record systems

Infection Prevention & Control (IPC)

• Inspect hygiene practices, sterilization, and disinfection processes
• Evaluate biomedical waste management compliance
• Monitor PPE usage and infection control protocols

Medication Management

• Audit medication storage, labeling, and inventory control
• Review handling of controlled substances and prescription practices
• Ensure compliance with expiry tracking and temperature monitoring

Facility Safety & Environment

• Inspect clinic infrastructure, cleanliness, and maintenance
• Verify fire safety systems, emergency exits, and safety compliance
• Ensure availability and readiness of emergency equipment (e.g., crash cart, AED)

Staff Competency & Training

• Review staff credentials, licensing, and privileging records
• Assess ongoing training programs (e.g., BLS, infection control)
• Evaluate staff awareness of policies and procedures

Equipment & Biomedical Compliance

• Verify preventive maintenance and calibration of medical equipment
• Ensure proper documentation and safe usage of devices

Patient Rights & Experience

• Ensure patient rights are displayed and respected
• Review complaint handling and patient feedback systems
• Assess privacy and confidentiality practices

Insurance & Coding Compliance

• Audit clinical coding and billing practices
• Identify potential fraud, waste, or abuse risks
• Ensure alignment with payer and e-claims requirements

Emergency Preparedness

• Evaluate emergency response plans and protocols
• Ensure staff readiness and training for emergencies

Reporting & Continuous Improvement

• Prepare detailed audit reports with findings and risk ratings
• Recommend corrective and preventive actions (CAPA)
• Conduct follow-up audits to ensure closure of identified gaps

Qualifications

• Bachelor’s degree in Healthcare Administration, Nursing, Pharmacy, or related field (Master’s preferred)
• Professional certification in healthcare quality or auditing is an advantage

Experience

• 3–7 years of experience in healthcare quality, compliance, or auditing
• Experience with DOH regulations and clinic inspection standards in Abu Dhabi
• Prior experience in accreditation (e.g., JCI) is a plus

Skills & Competencies

• Strong knowledge of DOH standards and regulatory frameworks
• Excellent auditing, analytical, and reporting skills
• Attention to detail and strong observational ability
• Effective communication and stakeholder management
• Ability to identify risks and recommend practical solutions

Preferred Experience

• Direct involvement in DOH inspections or regulatory audits
• Experience in infection control, patient safety, or clinical governance
• Familiarity with healthcare insurance auditing and coding compliance
• Experience working in multi-specialty clinics or outpatient facilities

Key Performance Indicators (KPIs)

• Compliance rate across inspected clinics
• Number of audits completed vs. plan
• Closure rate of audit findings within defined timelines
• Reduction in repeated non-compliance issues

Application Question(s)

• you have a driving license and a car

Experience

• DOH & Jawda requirements: 1 year (Preferred)