Associate Product Manager, Ecosystem Integrations

Role overview

Responsibilities

• Deliver SSO and care partner integrations from discovery through build, testing, launch, and post-launch stabilization; coordinate teams, timelines, dependencies, risks, data exchange, and issues.
• Turn member, customer, partner, and business needs into requirements, user stories, acceptance criteria, process flows, and journey maps.
• Co-manage roadmap, backlog, and delivery plans; prioritize by member value, strategy, effort, risk, and reuse.
• Develop reusable integration patterns and coordinate launch readiness; monitor adoption, authentication success, reliability, defects, support volume, and member experience.

Qualifications

• The posting lists a minimum of five years of digital product management experience encompassing identity or SSO integration expertise, and separately lists two to four years of relevant product, analysis, technology delivery, or platform integration experience.
• University degree or equivalent experience in business, technology, engineering, design, or a quantitative field.
• Product execution ability, including turning ambiguous needs into requirements, prioritizing work, and supporting product lifecycle delivery.
• Technical fluency in APIs, data flows, authentication, SAML 2.0, OIDC, identity providers, environments, testing, and production support.
• Cross-functional collaboration, structured problem solving, communication, ownership, attention to detail, and learning agility.
• Bilingual English and French is an asset; both languages are required if the successful candidate is in Québec.
• Experience supporting SSO, APIs, identity, or third-party integrations is an asset.

Relevant expertise

• Digital product management, customer SSO, identity federation, SAML 2.0, OIDC, APIs, data exchange, and third-party integrations.
• Digital health, member experience, platform integration, and partner ecosystems are areas for further expertise.

Employer and vacancy