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Associate Product Manager, Ecosystem Integrations

Manulife
Toronto, CAN
Full-time
Hybrid
$73,725
Discovered 1 weeks ago
Digital product managementSingle Sign-On (SSO) integrationsSAML 2.0OpenID Connect (OIDC)APIs and data flowsIdentity federation and identity providers

Full Job Posting

Role overview

Supports strategy and delivery of connections that enable the Get Care and broader Member Experience strategy.

Works across Product, Engineering, Architecture, Security, Operations, and external partners on customer SSO and third-party care-vendor integrations.

Integration delivery and discovery

  • Support SSO and care-partner integrations from discovery and requirements through build, testing, launch, and post-launch stabilization.
  • Coordinate teams, timelines, dependencies, risks, decisions, data exchange, and issue resolution.
  • Translate stakeholder needs into requirements, user stories, acceptance criteria, process flows, and journey maps.
  • Work with Design, Engineering, Architecture, Security, and CIAM teams to define and validate solutions, including SAML 2.0 and OIDC requirements.

Roadmap and launch readiness

  • Co-manage the integration roadmap, backlog, and delivery plan across multiple workstreams; prioritize by member value, strategy, effort, risk, and reuse.
  • Develop reusable patterns for onboarding, vendor connectivity, data exchange, monitoring, and operational support.
  • Coordinate launch readiness and monitor adoption, authentication success, reliability, defects, support volume, and member experience.

Qualifications

  • The posting lists a minimum of five years in Digital Product Management with identity or SSO expertise, and also lists two to four years in related product, analysis, delivery, or integration work.
  • A university degree or equivalent experience in business, technology, engineering, design, or a quantitative field.
  • Product execution, integration fluency, cross-functional collaboration, structured problem solving, accountability, communication, and learning agility.
  • English and French bilingualism is a strong asset; both languages are required if the successful candidate is in Québec.

Work arrangement

  • Working arrangement is hybrid.
  • Referenced salary location is Toronto, Ontario.

Compensation

  • Published salary range is $73,725 CAD to $122,875 CAD; incentive compensation may also be available. The posting does not specify a salary cadence.

Benefits

  • Eligible employees may receive health, dental, mental health, vision, disability, life, wellness, retirement, paid-time-off, statutory-leave, and employee-assistance benefits.

About Manulife

Manulife Financial Corporation is an international financial services provider.

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