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greenhouse

Associate IT System Administrator

Dragos
Hanover, USA
Junior · 1–3 years experience
Hybrid
$68,000
Discovered 2 weeks ago
awsazurebashlinuxpowershellpython

Full Job Posting

Responsibilities

  • Install, configure, and maintain servers, workstations, and network equipment across Windows, Linux, and virtualized environments
  • Administer Microsoft 365, Entra ID, Active Directory, Group Policy, and user access
  • Monitor system performance, availability, and capacity, and resolve issues quickly
  • Manage patching and vulnerability remediation across systems and endpoints
  • Maintain backup, disaster recovery, and business continuity processes, and test them on a regular schedule
  • Provide Tier 2 and Tier 3 support for hardware, software, and network issues
  • Handle employee onboarding and offboarding, including accounts, equipment, and permissions
  • Enforce security controls such as endpoint protection, MFA, and least-privilege access, in line with Dragos security policy
  • Document systems, configurations, and procedures accurately
  • Track IT assets, licenses, and vendor relationships
  • Automate routine tasks where it saves time and reduces error

Qualifications

  • 1-3 years of experience in systems administration or a similar IT role
  • Strong working knowledge of Windows Server and Active Directory
  • Hands-on experience administering Microsoft 365 (Exchange Online, Teams, SharePoint, Intune)
  • Solid networking fundamentals: TCP/IP, DNS, DHCP, VPN, and firewalls
  • Experience with virtualization (VMware or Hyper-V) and backup solutions
  • Strong troubleshooting skills and the ability to work independently
  • Direct, clear communication and a service-oriented approach to supporting users
  • Ability to work on-site in Maryland several days each week
  • Bachelor's degree in IT, computer science, or equivalent experience
  • Certifications such as CompTIA Security+, Microsoft MS-102 or AZ-104, or MCSA/MCSE, preferred
  • Scripting experience in PowerShell, Python, or Bash, preferred
  • Linux administration and cloud platform experience (Azure or AWS) preferred
  • Familiarity with ITIL, SOC 2, NIST, or similar frameworks, preferred
  • Interest in OT/ICS or critical infrastructure security
  • Salary: $68,000
  • Competitive Equity Package
  • Comprehensive Benefits Plan
  • Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.

Preferred Qualifications

  • Certifications such as CompTIA Security+, Microsoft MS-102 or AZ-104, or MCSA/MCSE, preferred
  • Scripting experience in PowerShell, Python, or Bash, preferred
  • Linux administration and cloud platform experience (Azure or AWS) preferred
  • Familiarity with ITIL, SOC 2, NIST, or similar frameworks, preferred

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