Associate Director - Technology Economics & Performance

About This Role

Our business landscape

We're an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region's leading digital infrastructure provider. Ooredoo Group's strategic vision is guided by five key pillars:

• Value-Focused Portfolio: Boosting asset returns by focusing on telco operations, towers, data centres, the sea cable business and fintech.
• Strengthen the Core: Optimally using deployed capital and maintain an appropriate cost structure.
• Evolve the Core: Monetising opportunities to generate new revenue streams via programmes focusing on analytics, digitalisation of operations, and partnerships with digital service providers.
• People: Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring.
• Excellence in Customer Experience: Creating superior customer experiences.

From day one, every employee who joins our team becomes an integral part of our success journey. We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-life balance. Empowering you to catapult your personal and professional growth. If you're looking to challenge your growth potential, Ooredoo is the employer for you.

Job overview* Provide Group-level expertise in Technology Planning and Performance Management across the OpCos

• The role holder maintains close contact with Technology Directors at the operating companies and works closely with other members of the technology teams to enable capital efficient network plans.

Your impact on our goals* Supports definition of Group-wide technology evolution strategy, aligned with overall Group strategy

• Supports the review of operating company strategic plans and budgets for Technologies and assess them for alignment to the overall group strategic plan and aims, identifying any misalignment or gaps and working with the OpCo's to achieve alignment.
• Closely collaborates with other members of the technology team to drive overall vision, strategy, technology road maps, world-class network architectures, and enable capital efficient network plans.
• Supports the review of OpCo projects and orders ensuring alignment with Group price books, practices, architectures and roadmaps
• Supports the establishment of Group-wide guidelines, standards, and KPIs to support Technology solutions and platform performance, capacity monitoring and dimensioning.
• Monitor SLAs and KPIs for all OpCos
• Supports the liaison with Group Strategy to review OpCo business and technology plans and align on relevant performance targets and KPIs
• Supports Group Planning & Performance Management in performance reviews and proposing corrective measures
• Participate in the development, analysis and review of technical/cost modelling for business cases/TCO, RFI/RFQ specifications and evaluations and technical/commercial trials of relevant technologies.
• Input into the development of Group-level Technology roadmaps and architecture best practices
• Supports the Competency Centres under the Technology Leadership Team (TLT) direction.

Experience* 12 years' experience directly related to the duties and responsibilities specified

• Previously held any of the following positions or similar as a team leader or head at a major telecommunications operating company, in:
• NW and/or IT Planning,
• NW and/or IT Performance,
• Technology Investments & Demand.
• International experience
• Experience in Ooredoo Group OPCOs is a plus.
• In-depth working knowledge of RAN, Tx, Core Networks and/or IT and Service Delivery is mandatory
• Extensive hands-on experience in the planning, design and implementation and operation of Technology Systems in mobile and/or fixed networks
• Extensive hands-on experience in the planning, design and implementation and operation of NW and/or IT Performance Systems in mobile and/or fixed networks
• Vast knowledge of key mobile and/or fixed telecom NW & IT systems, platforms, and technologies, including hardware and software components
• Strong knowledge of Telecom infrastructure technologies and end-to-end planning practices, implementation methods and cost optimization strategies, with a specialty in NW domains (RAN, Tx, CORE) and/or IT domains (BSS, OSS, Digital Channels)
• Knowledge and experience in systems integration techniques, system engineering, systems management,
• Current working experience with NW Technology products (Planning and Performance) from group frame vendors very desirable.
• Proven ability to translate marketing needs into engineering targets, ability to guide marketing through that process, and contribute to strategy formulation
• Proven experience with Agentic AI for automatic report generation, analysis and automation of processes is a plus