Associate Director, Process & Digital
Role Overview
Johnson & Johnson is currently recruiting for a Associate Director, Process Optimization & Digital Operations!
This position can be located in New Jersey, Pennsylvania, Zug Switzerland, High Wycombe, UK, Issy-Les France & Beerse, Belgium.
Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements.
While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
Full Job Posting
Qualifications
- Education:
- A minimum of a Bachelor's or equivalent University degree is required with a focus in life sciences, quality, technology, data, engineering, business, or a related discipline preferred.
- Skills & Capabilities:
- Relevant experience in pharmaceutical, medical device, healthcare, technology, consulting, or another regulated environment.
- Experience supporting process improvement, digital operations, business systems, communities of practice or super-user networks, vendors, document or portal administration, or audit and inspection readiness.
- Working knowledge of quality systems, controlled documentation, data and metadata concepts, and change management; familiarity with GxP or R&D Quality environments is preferred.
- Strong organization, facilitation, communication, stakeholder coordination, problem-solving, and attention to detail.
- Ability to manage multiple priorities, maintain accurate action and decision records, and escalate issues with clear options and recommendations.
- Proficiency with Microsoft Office, collaboration platforms, reporting tools, and business workflow or ticketing tools.
- Key Working Relationships
- Internal: CRM process owners and subject matter experts, CRM-OpEx, RDQ partners, Quality, Technology, Procurement, Finance, and digital product or service teams.
- External: Technology and service vendors, consultants, contractors, and extended workforce partners supporting CRM operations.
- Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers. internal employees contact AskGS to be directed to your accommodation resource.
- Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
- Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers. internal employees contact AskGS to be directed to your accommodation resource.
Preferred Skills:
- The anticipated base pay range for this position is:
- $122,000.00 - $212,750.00
- Additional Description for Pay Transparency:
- Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave – 80 hours in a 52-week rolling period10 days Volunteer Leave – 32 hours per calendar year Military Spouse Time-Off – 80 hours per calendar year For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
- A minimum of a Bachelor's or equivalent University degree is required with a focus in life sciences, quality, technology, data, engineering, business, or a related discipline preferred.
- Working knowledge of quality systems, controlled documentation, data and metadata concepts, and change management; familiarity with GxP or R&D Quality environments is preferred.
- Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period10 days
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
- For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
About Johnson & Johnson
A global healthcare leader in innovative medicine and MedTech.
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