Associate Director - Brand Operations F&B - Jumeirah

About Jumeirah

About Jumeirah F&B

About The Job

Associate Director Of Brand Operations F&B

Jumeirah

• .
• The main duties and responsibilities of this role include:
• Lead the delivery of an elevated and consistent brand experience across Signature Restaurants, ensuring each concept is translated into a distinct, refined guest journey that supports both positioning and performance
• Embed operational brand standards across all restaurant touchpoints, including service, OS&E, uniforms, collateral and in-venue presentation, safeguarding Jumeirah’s luxury identity
• Develop and bring to life curated entertainment and activation strategies for each restaurant, introducing refined, experience-led programming that enhances atmosphere, relevance and guest appeal
• Drive opening and relaunch readiness across restaurant concepts, aligning creative, operational and guest-facing elements while partnering closely with Culinary, Design, F&B and Marketing teams
• Launch and oversee special events and experiential initiatives, collaborating with premium agencies and partners to curate distinctive moments that elevate each dining concept
• Continuously refine the end-to-end guest experience through on-site observation, audits and insights, while collaborating with Marketing and Content teams to ensure storytelling and social presence authentically reflect the in-restaurant experience

About You

• The ideal candidate for this position will have the following experience and qualifications:
• 8+ years’ experience in luxury restaurant or hotel operations, guest experience or brand operations
• Minimum 2–3 years managing standards or openings across multi-outlet environments
• Proven experience in pre-openings, concept rollouts or brand implementation
• Strong operational understanding across different restaurant concepts and formats
• Detail-driven with a passion for delivering consistent luxury experiences at scale
• About the Benefits
• At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow.
• Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits Include

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Incentive programmes aligned with leadership performance
• Competitive tax-free salary paid in UAE Dirhams (AED)