Associate-Cargo FL (Third Party)

Role Overview

Core TMS Operations

• Plan system optimization, data analysis, cross-functional collaboration, and process improvements to increase logistics efficiency.
• Upgrade TMS functionality according to business requirements and coordinate changes with the service provider.
• Provide data-driven insights for forward and return journeys.

Inventory and Packing Materials

• Maintain inventory tracking and management across locations and optimize stock levels.
• Maintain product, pricing, delivery note, invoice, and e-waybill information across SAP and Cargo FL.
• Implement packaging inventory and packing material modules at new sites before go-live.
• Monitor packing material depletion and verify issued quantities against approved indents.

User and Process Support

• Create or disable user IDs, manage access rights, and provide password and store onboarding support.
• Assist stores with packing list uploads and provide end-to-end support for improvement projects.
• Coordinate issue reviews, downtime communications, process updates, and refresher training for TMS users.
• Create and update SOPs as processes change.

Transporter Management

• Monitor transporter Track and POD APIs, automatic assignments, transporter onboarding, and rate card updates.
• Resolve transporter issues involving lorry receipts, consignee addresses, pin codes, gate times, and system-generated data.
• Check turnaround times against transporter agreements and correct or escalate inaccurate system values.

Performance and Relationships

• Track freight savings, carrier compliance, packing material cost control, inventory coordination, and agreed development timelines.
• Work with Operations, Planning, and Finance teams and with carriers, 3PL providers, and other vendors.

Qualifications and Experience

• Bachelor's degree in supply chain management, logistics, business administration, or a related field.
• At least two years of logistics or supply chain experience focused on transportation and inventory management systems.
• Strong understanding of SAP, ERP systems, and data analytics tools.
• Ability to manage cross-functional projects and teams.

Skills

• Excellent analytical, problem-solving, decision-making, communication, and negotiation skills.
• Knowledge of Microsoft Excel and PowerPoint is required; Microsoft Power BI knowledge is optional.
• Prior TMS knowledge is advantageous.

Performance Context