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Associate Business Director - Creative Services

Publicis Groupe
Riyadh, KSA
Director
4 days ago
Capacity PlanningResource AllocationWorkflow ManagementNegotiationCommunicationProblem Solving
Free

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Capacity PlanningResource AllocationWorkflow Management
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Overview

  • The primary role of the Associate Business Director Creative Operations is to lead the creative operations, find solutions internally, and report to the Business Director Creative Operations.
  • Working with all stakeholders, have an overview of the capacity and utilization of each creative resource.
  • The responsibility includes ensuring the agency is running efficiently almost as a profit centre, and no client deadlines are missed.

Technical & Product Pre Briefing Phase

  • Operates as a functional channel between Creative and Account management by working before assignments to assess implications and anticipate workload needs.
  • Attends status meetings and collaborates with Creative Resources and Communications team throughout the creative development.
  • Takes ownership of the Capacity Plan and ensures it is updated regularly.

Briefing Phase

  • Receives and reviews new assignment briefs to ensure assignment syncs with forecasting and to understand actual creative needs.
  • Evaluates the available creative resources (aptitude, workstyle, skill, and workload) against creative needs.
  • Works to prepare staffing solutions based on matching the right teams with suitable projects.
  • Presents staffing solutions to assign appropriate creative team and works with the CCO & CD to organize and inform the team.
  • Organizes creative briefing and pit stops with time, location, and team members and attends briefing.

Post Briefing Phase

  • Tracks individuals’ creative contributions to the agency.
  • Manage all resources and ensure all projects/accounts are staffed accordingly.
  • Ensure department leads see all briefs before dispatching the work to the team.
  • Manage the team's time and make recommendations to prioritize their workload to ensure timely work delivery.
  • Work closely with the team leads in prioritizing/reallocating workloads.

Business Acumen & Operational Efficiency

  • Serve as Casting Manager who understands employees’ skill sets, strengths, and weaknesses to map talent appropriately.
  • Anticipate trends within the group and create innovative solutions.
  • Assesses skill sets and specialities, assigning the best possible resources for every project.
  • Continually monitors the group for efficiencies and overloaded reports concerns and opportunities to the head of creative services.
  • Manage the day to day running of the workload allocations.
  • Regularly watch timesheets and vacations for the full team and prepare reports.
  • Monitors the repository and remains gatekeeper for asset management.
  • Follows and leads the Groupe GDPR policy and guides others to follow.

Innovative & Analytical Mindset

  • Possesses good verbal and written communication skills to enhance negotiation and liaison with key stakeholders.
  • Tracks creative contributions and helps people do their best.
  • Projects optimism in the face of challenges.
  • Confidently brings escalated situations to resolution.
  • Gains support and ownership of all key stakeholders to deploy resources efficiently.
  • Problem solver and solution oriented.
  • To keep calm under extreme work pressure and yet deliver.

People & Leadership

  • Takes initiative to challenge an established point of view with respect and openness.
  • Able to use storytelling to connect with internal and external stakeholders.
  • Able to handle complex issues and make decisions even when missing information.
  • Capable of proactively developing meaningful relationships with key decision makers.
  • Accepts responsibility for client problems, manages conflict and actively works to solve issues.
  • Able to build succession plans and grow and mentor future talent.
  • Able to provide constructive feedback to others in a timely manner.
  • Demonstrates a collaborative and positive spirit and showcases inclusivity.
  • Listens and proactively seeks views from others to create a transparent environment.
  • Able to motivate their team to pursue goals and deliver beyond their beliefs.
  • Able to assess ideas and people on merit alone, without bias or favoritism.
  • Empowers individuals to solve problems with full support when needed.

Self

  • Able to adjust performance based on experiences and feedback and showcases agility and flexibility.
  • Displays openness to the ideas of others and leverages them when beneficial.
  • Demonstrates the growth mindset and proactively adapts behavior for sustained success.
  • Able to set high impact objectives and goes above and beyond to exceed performance.
  • Able to demonstrate agility and flexibility to respond and reprioritize based on different situations.
  • Able to constructively challenge the status quo and take risks.
  • Approaches situations and individuals with honesty, integrity, transparency and humbleness.
  • Showcases resilience and maintains drive and a positive outlook when faced with challenges.
  • Actively listens and is receptive to others' feedback on performance.
  • Able to take justified risks when appropriate and take accountability when things don’t go as planned.
  • An early identifier of change, able to proactively develop and share plans to seize opportunities.
  • Acts ethically and makes ethical decisions in line with local regulations and contracts.

Qualifications

  • At least 8+ years of experience in a relevant or operations related job role.
  • Demonstrates understanding strategy, creative, data & analytics, digital & film production processes and terminology.
  • Extremely organized and good negotiation skills.
  • Able to take calculative risks.
  • An operations background with a ‘can do’ positive attitude.
  • Possesses good verbal and written communication skills to enhance negotiation and liaison with key stakeholders.

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