Assoc Outreach Operations Manager

As the Associate Outreach Operations Manager, you are expected to partner with the Business Outreach Leadership team to provide the support needed to drive efficiency and effectiveness within the Business Outreach organization. This role is responsible for organizing and tracking outreach leads and sales, while completing any necessary communication and accounting follow-up. In addition, you are expected to assist in managing projects within Business Operations as assigned. Key to success is the ability to work collaboratively with the store organization and corporate business partners in a fast-paced environment remaining flexible, resourceful, and efficient. This position is based in Houston and reports directly to the Senior Manager of Business Outreach.

· Point of contact for Accounts Payable for Billing Follow-Up

· Point of contact for all business outreach projects, communication, tracking of assigned tasks, status reports and meetings for product discussions and updates.

· Establish calendar of events around outreach events including conventions, business events locally and nationally.

· Develop and support KPI reporting while providing analytical support to the Business Operations Team as needed

· Compose and edit a variety of correspondence, reports, and other materials with accuracy and completeness, including gathering information and compiling reports to support Business Outreach

· Create and maintain a calendar to track outreach level events, projects and initiatives, and timelines

· Partner with CSO Teams and Store Communications teams to coordinate on driving consistent communication regarding outreach initiatives across all stores

· Partner with all cross functional teams to ensure that outreach projects remain on task and on time

· Act as the point of contact for project communication including the tracking of assigned tasks, status reports, and conducting meetings for project discussion and updates

· Prioritize and manage multiple assignments simultaneously to follow through in a timely manner without requiring direction or supervision

· Additional duties as assigned

Ability to sit and work at a computer keyboard for extended periods of time.

Ability to stoop, kneel, bend at the waist, and reach daily.

Able to lift and move up to 25 pounds occasionally.

Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment.

Hours regularly 40 hours per week, as work dictates

This position is in office, three days per week minimum or more as required by the business

Based in Houston, Texas

We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as:

· Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development

· Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend

· Holiday Early Departure | close out early the business day before a company observed holiday

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.